Receptionist/Administrative Assistant

Job Description

  • Answers incoming telephone calls, determines purpose of callers, and forwards calls to the appropriate person or department.
  • Answers questions about organization and provides callers with address, directions, phone/fax numbers, and other information.
  • Process incoming and outgoing mail (overnights). Deliver mail to personnel.
  • Retrieves and routes incoming faxes.
  • Greet and direct guests when they arrive.
  • Track in/out schedule of employees.
  • Keep large conference room and executive break room in neat order.
  • Update and makes changes to agent information in the Agency Integrator AMS database and Pick Plus.
  • Assist with Marketing projects and office mailings when needed.
  • Assist with on-sight and off-sight meetings.


Administrative and/or Communications Support responsibilities :

  • File scanned documents for various departments
  • Order lunch for visitors/office staff
  • Assist with updates on the ECA website
  • Assist with sending out supplies to agents
  • Perform other related duties and special projects as assigned for various departments.


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