Commercial Lines Customer Service Representative

Summary: Our clients and agents seek our services for all or part of their insurance needs. Typically, a client or agent is attracted to one of our niche products or services. Then through this interaction, they discover the depth of our knowledge and products, and appreciate our personalized services.

Responsibilities would include:

  • Daily servicing of existing accounts
  • Change requests
  • Issuing certificates of insurance
  • Creating insurance proposals for client presentations
  • Issuing/processing policies

Meet Some of NFP's Employees

Kristie D.

Account Manager, Benefits

Kristie is responsible for maintaining great relationships with NFP company clients, answering the questions of current partners, creating proposals for contract renewal and preparing materials for open-enrollment meetings.

Josephine W.

Account Manager, Benefits

Josephine is responsible for overseeing the day-to-day employee benefits management of NFP’s small business clients by answering questions, keeping accurate files, and finding great rates.


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