ServiceNow, Senior Developer (Manager Level)

The ServiceNow Senior Developer will be the technical design lead for code and architecture and ensure the successful day-to-day operation of the ServiceNow systems. In addition, the individual will work with key business units in order to build solutions and processes. This position will report directly to the Director of PMO. The NFL provides flexible standard work hours and locations in consideration that this position requires long work hours over extended release cycles and off-business including holidays and weekends.

Essential Duties and Responsibilities:

  • Chief technical designer for ServiceNow code and architecture.
  • Develop existing and custom applications within ServiceNow including integrations with other applications.
  • Develop business rules, client scripts, UI pages/actions/policies, ACLs and notifications.
  • Design, prototype, implement, and test technical solutions for ServiceNow implementations.
  • Develop custom integration components (SSO, CMDB, SAS connectors etc.) and integrate legacy systems with ServiceNow using mid-server, web services, chatops, email and other relevant technologies.
  • Follow secure development practices, proactively work with the Information Security team to identify and remediate risks.
  • Create and use update sets to move customizations between ServiceNow instances.
  • Design for and maintain a highly available and recoverable environment.
  • Document, Maintain and update policies, procedures and controls for the operation of the ServiceNow platform and its SDLC.
  • Work closely with business analyst, project manager, project sponsor to ensure successful implementations.
  • Work with business relationship managers and analysts to fully understand business functionality, pain points, and areas of improvements.
  • Commit to the continuous improvement and learning of development and ServiceNow best practices, tools and technology.
  • Mentor team members.
  • Manage and lead the development work of vendors and consulting staff.
  • Position will require weekend and evening work, as needed.

See Inside the Office of NFL

Founded in 1920, the NFL’s mission is to showcase the League and its teams, uphold and preserve the integrity of the game of football, and reach the broadest possible audience of fans. The highest level of professional football in the U.S.—and the official source for everything football—the NFL seeks to define the football lifestyle and create the ultimate game experience for its fans.


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