Senior Marketing Operations Manager

Job Description & Requirements

Senior Marketing Operations Manager

Nextiva is looking for a Senior Marketing Operations Manager to help scale our marketing efforts. The ideal candidate will be well-versed in marketing strategies and tactics. This role requires a tenacious, hands-on leader. The position will build and strengthen brand awareness and product adoption to acquire new customers and exceed demand generation targets. The Senior Marketing Operations Manager will make a significant impact at Nextiva as we grow and scale.


  • Lead a team of marketers and peers by influencing best practices and processes.
  • You will be mentoring, coaching, and managing people in marketing operations and other areas.
  • Work with a cross-functional team of analysts, marketers, developers, and product managers to deliver against the organization's KPIs.
  • Evaluate new technologies to improve and optimize marketing team performance.
  • Manage third party vendors, contractors, and internal resources.
  • Manage a dynamic online marketing calendar.
  • Identify opportunities for driving efficiencies and lead process development and change management efforts.
  • Stay current with the latest marketing trends, including monitoring our state of market competitiveness.
  • Be responsive to the needs of others at Nextiva outside of the marketing team in supporting our mission to provide customers with Amazing Service.

Experience & Skills

  • 5+ years of experience in a marketing operations role.
  • 3+ years of experience leading and managing marketing teams.
  • Must have knowledge and experience with, digital marketing, SEO, email marketing, CRM, and marketing automation tools.
  • Proven track record of running highly sophisticated and scalable marketing operations and technology environments.
  • Strong project management skills with the ability to juggle multiple projects and consistently meet deadlines and objectives.
  • Strong problem solving and analytical ability, with track record of "test & learn" mindset.
  • Strong communication skills.
  • Intense desire to continuously learn and innovate.

Meet Some of Nextiva's Employees

Blair W.

Senior Sales Manager

Blair oversees a team of account executives and helps motivate them to hit goals without compromising customer relationships. He also helps spread the word about Nextiva through demos.

Kristen B.

Analyst Relations Manager

Kristen networks with industry analysts, thought leaders, and media professionals to build relationships that enable Nextiva to educate others about its place in innovation in the industry.

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