QA Analyst I


  • The Quality Assurance Analyst is responsible for supporting the planning, design and execution of system testing on simple to complex implementations.
  • The QA Analyst works collaboratively within the IT department and business units to execute and validate test cases based upon system requirements.
  • Develop test plans, test cases, test scripts and test reports on multiple projects of varying size.
  • Perform testing on various software applications.
  • Validate that user expectations are achieved during the testing process.
  • Review user requirements documents to ensure that requirements are testable.
  • Review functional and design specifications to ensure full understanding of individual deliverables.
  • Identify test requirements from specifications, map test case requirements and design test coverage plan.
  • Execute and evaluate manual test cases and report test results.
  • Ensure that validated deliverables meet functional and design specifications and requirements.
  • Isolate, replicate, and report defects and verify defect fixes.
  • Work with senior members of the team to learn about best practices and writing better test cases.
  • Be involved in the development of test plans for complex projects
  • Review test results and participate in defect management processes as needed
  • Evaluate and analyze quality metrics, providing feedback to developers, system architects and subject matter experts
  • Document issues found during testing and work with the development team to resolve software issues
  • Contribute in thorough regression testing.

  • 1-2 years of minimum related technical experience. 
  • Bachelor’s Degree or equivalent work experience required.

  • SDLC and Agile principles and methodologies
  • Overall 1-2 years of QA technical experience.
  • Ability to understand and create test plans from specifications or verbal communications.
  • Must have basic SQL skills
  • Experience with manual test case development and documentation helpful
  • Strong oral and written communications skills with Ability to prioritize tasks and efficiently manage time is required

  • 1-2+ years of experience in testing software applications.
  • Basic SQL skills.
  • Test Case Management tools:  ex:  TestRail
  • Atlassian products and integrations:  JIRA, Confluence, etc.
  • Basic idea about Web technologies such as HTML, CSS, JavaScript
  • Understanding and Experience in WebServices (REST,SOAP)
  • Mac OS experience / comfortable with UNIX commands

At Nextiva our people do amazing things to help businesses solve their toughest challenges. We simplify the way businesses communicate. We acquired our first customer in 2008, and today over 100,000 businesses across the United States use Nextiva. Our team consists of over 500 talented people that embrace Amazing Service. Technological innovation and our team are our competitive edge. We don't study industry trends and build our products and services reactively; we define the industry's direction. We have revolutionized the way businesses communicate, and we will continue to do so. We work with passion and take our business seriously. We also aim to cultivate an environment of having fun while accomplishing our goals. Our culture is both professional and playful, and this approach plays a key role in our daily successes. Our culture of Amazing Service extends to how we treat both our customers and each other. We are passionate about Nextiva’s unique culture, and of course are looking for like-minded individuals that share our values and vision.

Meet Some of Nextiva's Employees

Michael C.

Software Engineer

Michael collaborates with a small team of data scientists to incorporate natural language processing into Nextiva’s products so customers using the tools benefit from smarter computers.

Blair W.

Senior Sales Manager

Blair oversees a team of account executives and helps motivate them to hit goals without compromising customer relationships. He also helps spread the word about Nextiva through demos.

Back to top