Mobile Experience Architect (MXA)

The Mobile Experience Architect (MXA) reports to the UX Design team, but work closely with the Nextiva mobile product team to perform interaction design and visual design for the Nextiva native iOS and Android applications. He/she collaborates with UX researchers, product management, and mobile developers to assure that Nextiva mobile apps are useful, usable and enjoyable. The ideal candidate possesses a strong understanding and application of User Experience design within the framework of native mobile platforms. He/she and has a combination of interaction design and visual design skills to seamlessly create experiences that are in harmony with the Nextiva brand vision.
 
The ideal candidate is a highly motivated, creative and versatile individual with experience designing intuitive workflows with other design team members using the UCD methodologies. He/she is an expert in usability/accessibility science and is fluent in techniques to apply evidence-based design to native device applications. Our ideal MXA lives and breathes the “science of usability (the “left brain” of experience design), but has the “right-brain” imagination, curiosity and artistry to bring to life truly innovative interaction designs that align with the Nextiva brand vision. 

Principal Duties and Responsibilities include but are not limited to:

  • Develop intuitive, usable, and engaging interactions and visual designs for mobile using rapid, low fidelity user-centered design processes
  • Prepare high fidelity visual design and interaction design specifications/artifacts for the development sprints
  • Collaborate with cross-functional teams throughout the design process
  • Participate and conduct usability testing
  • Champion the UCD methodology and participate in the design process from research, through design, build, test, release, and continuous improvement.
  • Stay abreast of UX trends and look for accelerators and inspiration in parallel analogous worlds
  • Research and track advancements in mobile interaction design patterns and how they may be differentiators for the Nextiva experience
  • Break any design problem down into viable actionable chunks and solve them with clarity and precision.

  • Qualifications 
  • 5+ years experience in user experience and mobility
  • A bachelor’s or higher degree in interaction design, human-computer interaction, cognitive science or related field. A master’s degree is a plus.
  • Design portfolio
  • Excellent understanding of user-experience design for mobile and the web, technology trends, demonstrable design skills
  • A team player who can easily adapt in a rapidly changing environment
  • Expert level skills in Adobe CS, Invision, Sketch UXPin and other relevant design tools.
  • Deep understanding of Apple’s human interface design guidelines, Android design and other mobile platform designs, including Google’s material design

  • Desired Experience:
  • Interest in emerging technologies in web, mobile, and other devices
  • Web and Omni-channel UX design experience
  • Familiarity with the agile software development process is strongly preferred
  • Experience with service design, AI, IoT 

Nextiva - Why Work For Us? 
Because at Nextiva, our people do amazing things to help businesses solve their toughest challenges. We simplify the way businesses communicate. We acquired our first customer in 2008, and today over 100,000 businesses across the United States use Nextiva. Our team consists of over 500 talented people that embrace Amazing Service. Technological innovation and our team are our competitive edge. We don't study industry trends and build our products and services reactively; we define the industry's direction. We have revolutionized the way businesses communicate, and we will continue to do so. We work with passion and take our business seriously. We also aim to cultivate an environment of having fun while accomplishing our goals. Our culture is both professional and playful, and this approach plays a key role in our daily successes. Our culture of Amazing Service extends to how we treat both our customers and each other. We are passionate about Nextiva’s unique culture, and of course are looking for like-minded individuals that share our values and vision.

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