Channel Operations Agent

The Channel Operations Agent will be responsible for assisting Channel Managers and direct sales with their day-to-day operations while providing support and training when needed.

Company Standards:
In the performance of their respective tasks and duties, all employees are expected to:
Perform quality work within deadlines, with or without direct supervision.
Interact professionally with other employees, customers and vendors.
Work effectively as a team contributor on all assignments.
Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Support Our Beliefs:
Individuals create the strength of a company. Our company was founded on the following set of values that guide and inspire us every day:
People
Outstanding Culture
Win
Embrace “Amazing Service”
Reward

Position Responsibilities:

  • Assist Channel Managers and Sales with executing their day-to-day tasks
  • Educate Channel Managers and Sales on new tools and process
  • Manage sales orders
  • Make corrections to existing sales orders
  • Review and execute sales contracts

Position Requirements:

  • Ability to work without supervision and to make appropriate decisions
  • Ability to process work accurately, and with attention to detail
  • Flexible availability in work hours is required
  • Ability to work well in a team environment
  • Travel will be required


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