Account Manager

Do you have phone based sales experience? Do people commend your ability to get stuff done? Do you excel at everything you put your mind to? Then join Nextiva to channel your go-getter drive and transform your life (and income)!


Responsibilities

  • Serve as our customer's single point of contact in a sales position focused on retaining and generating new revenue from the existing customer base
  • Be comfortable negotiating pricing, upselling and closing product deals, length of contract terms and presenting client business reviews
  • Interact with customers to form relationships and drive long-term commitment and buying decisions
  • Utilize approved company systems, processes, and Saleforce.com to track and control multiple tasks, pipelines, issues, and responsibilities
  • Triage and resolve incoming customer inquiries (email/web/phone) efficiently
  • Maintain accurate weekly, monthly and quarterly forecast

Requirements

  • Extreme customer-focus! What we do revolves around the customer
  • Minimum of 3+ years in account management or inside sales, ideally with a telecommunications, technology, or SaaS company
  • Proven track record of consistently and successfully attaining sales goals
  • Experience in a consultative selling approach
  • Excellent customer relationship skills; must be able to penetrate and retain accounts, build relationships, quickly spot and communicate potential risks and issues
  • To be an aggressive self-starter with the ability to build executive relationships, articulate Nextiva’s solutions and business value, create demand and close deals
  • Experience in developing a pipeline of activity that focuses on short, medium, and long-term revenue opportunities
  • Ability to work in a fast-paced, data-driven, metrics oriented, ever-changing environment
  • Demonstrated computer proficiency with Microsoft Office, including Excel, Word and PowerPoint


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