Ad Operations Specialist

We are looking for an Ad Operations Specialist to help us flight and manage advertising campaigns on Nextdoor. Day-to-day functions include coordinating campaigns with advertising clients, building and trafficking sponsored posts, and troubleshooting issues/challenges as they surface. If you're great with people, insanely detail-oriented, a creative problem solver, and eager to learn more about advertising (or put your keen knowledge of ad platforms to use!), we want to hear from you. 


  • Build, flight, QA, and manage advertising campaigns on Nextdoor
  • Serve as a day-to-day POC for advertisers
  • Monitor and solve campaign-related issues
  • Work closely with product management and engineering teams to provide feedback on campaigns and our ad platform
  • Identify opportunities to implement solutions to improve the efficacy of our team and product
  • Show flexibility and willingness to handle miscellaneous operational tasks and advertiser requests


  • 1-3 years experience in ad operations, account management, project management, or other client-facing operational role
  • High-level verbal and written communication skills 
  • Exceptional organization and time management skills; 
  • Ability to thrive in a fast-paced, high-volume, and deadline-driven environment
  • Demonstrated problem solving and troubleshooting skills
  • Strong background in copywriting or editing a plus
  • Strong Excel and/or SQL skills a plus
  • Experience trafficking/managing campaigns with a strong knowledge of ad platforms a huge plus.

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