Mainframe Engineer

New York Life Insurance Company ("New York Life" or "the company") is the largest mutual life insurance company in the United States. Founded in 1845, New York Life is headquartered in New York City, maintains offices in all fifty states, and owns Seguros Monterrey New York Life in Mexico.

New York Life is one of the most financially strong and highly capitalized insurers in the business. The company reported 2016 operating earnings of $1.954 billion. Total assets under management at year end 2016, with affiliates, totaled $538 billion. As of year-end 2016, New York Life's surplus was $23.336 billion. New York Life holds the highest possible financial strength ratings currently awarded to any life insurer from all four of the major ratings agencies: A.M. Best, A++; Fitch AAA; Moody's Aaa; Standard & Poor's AA+. (Source: Individual Third Party Ratings Report as of 8/17/16).

Financial strength, integrity and humanity-the values upon which New York Life was founded-have guided the company's decisions and actions for over 170 years.

Job Function and Key Duties & Responsibilities

Responsible for designing, developing, testing, configuration, contingency planning and level 3 technical support of mainframe technology. This includes mainframe hardware, operating system, storage as well as IBM and independent vendor software products and tools. Manages products lifecycle to assure operational availability; gathers data and analyzes capacity and performance. Specific responsibilities include but not limited to fulfilling engineering responsibilities:

  • Serves as a technical resource around mainframe systems engineering and provides guidance and technical coaching to less experienced staff.
  • Participates in infrastructure planning, providing insight into the future of their area(s) of technology.
  • Receives performance data and analyzes the performance of installed technologies. Proposes and implements any required changes, including identifying and planning for any resulting impacts on other technologies.
  • Provides technical leadership to project teams in their area of expertise and/or leads teams to complete projects specific to their area(s) of expertise.
  • Design and develops disaster recovery and contingency plans related to mainframe storage.
  • Demonstrates broad technical knowledge of multiple technologies, or an in-depth knowledge of one technology including its impact on other technologies.
  • Maintains thorough understanding of current and future infrastructure.
  • Maintains an industry awareness of new developments in their area of expertise; learns and applies new and emerging concepts very quickly.
  • Forms productive networks with internal and external customers, the vendor community and peers in the industry.
  • Ensures proper documentation of complex technical systems to facilitate effective handover to operations.
  • Leads implementation efforts - leads the analysis of vendor proposals, evaluates build versus buy, formulates the complete project plan, establishes the critical path, coordinates vendors, builds and conducts tests, and tracks project progress.

Required Qualifications:

  • Typical candidates will possess at least 3 years of relevant experience and BA/BS Degree in Engineering or equivalent experience.
  • Requires knowledge and experience in multiple disciplines within the mainframe domain and excellent analytical skills
  • Uses best practices and understanding of internal and/or external business issues to improve service.
  • Able to resolve most issues independently, analyzing solutions using judgment, knowledge and prior experience; develops a new perspective using existing solutions
  • Candidate should have a track record of rapidly learning and mastering new technologies with the resources at hand, whether or not formal training is immediately available.
  • Strong written and communication skills. Must be able to clearly and concisely document procedures for various tasks needed to be performed by Technical Operations
  • Strong leadership skills with the capability to work closely with other areas in the organization such as Change Management, DB2 Support, Operations, Identity Access Management, and Application Support.

Desired Technical Skills and Product Experience:

  • Expert knowledge of the Mainframe Operating System and Hardware, specifically Z/OS internals, PRSM management concepts, DLM, ISMF, VMAX, SMP/E, HCD, disk I/O gens , IPCS, JES2&3, TSO/E, ISPF, JCL, IDCAMS, and VSAM

  • Excellent knowledge of the mainframe storage, specifically core components such as DFSMS ( Data Facility System Managed Storage) would include SMS, HSM, DSS, DFP, ISMF, ACS.

  • Strong Rexx coding skills.

  • Good understanding CA-1 Tape Management Software, VMAX disk arrays, SRDFA replication, OAM for SMS tape and DLM virtual tape hardware/software

  • Skilled in supporting user exists. Good working knowledge of High Level Assembler language to maintain many NYL usermods and system exits.

  • Good working knowledge of the Mainframe UNIX System Services.

  • Good working knowledge of zVM and guest environments.



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Based on revenue as reported by "Fortune 500, ranked within Industries, Insurance: Life, Health (Mutual)," Fortune Magazine, June 17, 2016. See for methodology.

Total surplus, which includes the Asset Valuation Reserve, is one of the key indicators of the company's long-term financial strength and stability and is presented on a consolidated basis of the company.

1. Operating earnings is the key measure use by management to track Company's profitability from ongoing operations and underlying profitability of the business. This indicator is based on generally accepted accounting principles in the US (GAAP), with certain adjustments Company believes to be appropriate as a measurement approach (non GAAP), primarily the removal of gains or losses on investments and related adjustments.

2. Assets under management represent Consolidated Domestic and International insurance Company Statutory assets (cash and invested assets and separate account assets) and third party assets principally managed by New York Life Investment management Holdings LLC, a wholly owned subsidiary of New York Life Insurance Company.

Nearest Major Market: Alpharetta
Nearest Secondary Market: Atlanta
Job Segment: Mainframe, Engineer, Accounting, Systems Engineer, Unix, Technology, Engineering, Finance

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