First Line IT Control, Risk and Issue Management Lead

New York Life Insurance Company ("New York Life" or "the company") is the largest mutual life insurance company in the United States. Founded in 1845, New York Life is headquartered in New York City, maintains offices in all fifty states, and owns Seguros Monterrey New York Life in Mexico.

New York Life is one of the most financially strong and highly capitalized insurers in the business. The company reported 2016 operating earnings of $1.954 billion. Total assets under management at year end 2016, with affiliates, totaled $538 billion. As of year-end 2016, New York Life's surplus was $23.336 billion. New York Life holds the highest possible financial strength ratings currently awarded to any life insurer from all four of the major ratings agencies: A.M. Best, A++; Fitch AAA; Moody's Aaa; Standard & Poor's AA+. (Source: Individual Third Party Ratings Report as of 8/17/16).

Financial strength, integrity and humanity-the values upon which New York Life was founded-have guided the company's decisions and actions for over 170 years.

The First Line IT Control, Risk & Issue Management Lead will sit within the Office of the BIO within Enterprise Technology and will be accountable for overseeing IT coordination activities (e.g., validating evidence gathered, IT issue management, assisting control owners in identifying key risks) on Internal/External Audits, MAR/SOX, Regulatory Agencies, External Clients and Rating Agencies as well as reporting on status of IT issues.

He/she will work closely with the Second Line of Defense (IT Compliance Coordination Function) to coordinate issue management, evidence gathering, and to assist with management responses for IT issues.

Main responsibilities include:

  • Management and oversight over day to day activities within the First Line Control, Risk and Issue Management function
  • Develop and refine the governance model in place for the First Line Control, Risk and Issue Management function to ensure successful delivery of key services.
  • Assist Technology management with issues and actions plans, to ensure risk remediation activities are being addressed in a timely manner
  • Coordinate with the IT Compliance Coordination function on preparing and delivering IT issue status reporting to senior leadership
  • Manage oversight and execution of evidence gathering and validation for issue remediation and Audit/MAR-SOX/Regulatory requests.
  • Develop and document related risks and controls for identified IT issues
  • Coordinate with MAR/SOX team to identify evidence requirements and prepare appropriate plans to obtain and validate evidence on an ongoing basis

Requirred Qualifications:
  • 6+ years IT Audit (internal or external) experience, preferably in a financial institution setting;
  • Expert knowledge and skillset in audit standards, procedures, ITGCs and application controls
  • Excellent analytical and problem solving skills
  • Excellent verbal and written communication skills
  • Good project management, planning, and organization skills

Desired Qualifications:
  • Management experience preferred
  • CISA, CRISC, CISM, or CISSP preferred
  • Direct Experience in control testing preferred
  • Prior experience in a IT risk / audit function
  • Experience in system implementations preferred
  • MBA or Masters in accounting, business, or information technology



If you have difficulty using or interacting with any portions of this Web site due to incompatibility with an Assistive Technology, if you need the information in an alternative format, or if you have suggestions on how we can make this site more accessible, please contact us at: (212) 576-5811.

Based on revenue as reported by "Fortune 500, ranked within Industries, Insurance: Life, Health (Mutual)," Fortune Magazine, June 17, 2016. See for methodology.

Total surplus, which includes the Asset Valuation Reserve, is one of the key indicators of the company's long-term financial strength and stability and is presented on a consolidated basis of the company.

1. Operating earnings is the key measure use by management to track Company's profitability from ongoing operations and underlying profitability of the business. This indicator is based on generally accepted accounting principles in the US (GAAP), with certain adjustments Company believes to be appropriate as a measurement approach (non GAAP), primarily the removal of gains or losses on investments and related adjustments.

2. Assets under management represent Consolidated Domestic and International insurance Company Statutory assets (cash and invested assets and separate account assets) and third party assets principally managed by New York Life Investment management Holdings LLC, a wholly owned subsidiary of New York Life Insurance Company.

Nearest Major Market: New York City
Nearest Secondary Market: Newark
Job Segment: Risk Management, Manager, Accounting, Project Manager, MBA, Finance, Management, Technology

Meet Some of New York Life Technology's Employees


HR Business Partner

As an HR Business Partner to New York Life's Technology Team, Chester is a valued partner who delivers services to support the team's objectives and employees.

Chris F.

Strategic Partnerships Operations Lead

Chris works within the New York Life Technology Strategic Partnership Office, focusing primarily on vendor operations, relationship management, and process improvement.

Back to top