Data Governance Program Manager

New York Life Insurance Company (“New York Life” or “the company”) is the largest mutual life insurance company in the United States*. Founded in 1845, New York Life is headquartered in New York City, maintains offices in all fifty states, and owns Seguros Monterey New York Life in Mexico.

New York Life is one of the most financially strong and highly capitalized insurers in the business. The company reported 2015 operating earnings of $1.875 billion. Total assets under management at year end 2015, with affiliates, totaled $528 billion. New York Life holds the highest possible financial strength ratings currently awarded to any life insurer from all four of the major ratings agencies: A.M. Best, A++; Fitch AAA; Moody’s Aaa; Standard & Poor’s AA+. (Source: Individual Third Party Ratings Report as of 8/11/15).

Financial strength, integrity and humanity—the values upon which New York Life was founded—have guided the company’s decisions and actions for over 170 years.

Role Summary

The role of the Data Governance Program Manager is to develop plans and manage the execution of all program and related project activities to ensure the goals and business value of the Enterprise Data Governance Program are achieved. In addition to owning the overall program plans and the oversight of dependent project plans, the role includes planning, facilitation and follow-through of Data Governance Council meetings, the stewardship of financial and resource planning processes, and the engagement and coordination with interdependent programs, projects and services

Key Responsibilities

  • Develop Data Governance Program plans and drive, manage, and facilitate program activities to meet goals and ensure successful execution of program process
  • Facilitate Data Governance Council meetings, develop agenda, take notes and follow-up and drive commitments
  • Ensure clearly articulated scope and quantifiable business value and outcomes, rigorously managing scope to ensure commitments are achieved within agreed on time, cost and quality parameters, proposing recommendations and adjustments as needed. Steward benefits from justification through realization of expected business outcomes and ensure scope of the projects within the program align with business priorities.
  • Define and track program charter, integrated program/project plans, resource plans, risk plans and related program/project management artifacts. Identify trade-off options in terms of budget and resources where required. Manage program risks and mitigation or contingency plans. Identify program impediments and addresses with appropriate urgency and escalation.
  • Review program budget and schedule variance and scope change requests and drive the resolution process. Validates financial forecasts and provides ongoing reconciliation of resources and other project expenditures.
  • Define, plan, and orchestrate timely program communications. Monitor and report on program progress to ensure alignment with goals, schedules, and budget. Support the development and execution of inter program communications.
  • Manage Interdependencies:
  • Ensure program alignment with business and technology strategic roadmaps
  • Work within Op Ex COE project management standards and participate in continuous improvement efforts
  • Represent program/projects in various governance and inter department forums
  • Directly manage all aspects of the program lifecycle and work with matrix IT partners (within and across LOBs) to oversee all TDLC phases of a project

Education / Training


  • Bachelor’s degree; equivalent work experience accepted


  • M.B.A. or Master’s in Management; equivalent work experience accepted
  • PMP certification or PMI certification

Previous Experience

  • 7-10+ years of relevant experience in program/project management
  • Demonstrated ability to facilitate team meetings and lead IT implementations
  • Experience in leading change and managing transitions is highly desirable
  • Experience in information management and awareness of best practices is highly desirable

Required Skills / Knowledge

  • Expertise in program/project management methodologies, tools and techniques
  • Deep understanding of IT development lifecycle methodology, including Agile, and how to apply it for relevant projects
  • Familiarity with all IT functions and services
  • Advanced understanding of practices and procedures in own discipline and broad knowledge of information management and other related disciplines
  • Strong written, verbal and communication skills with the demonstrated ability to work with all levels within the organization
  • Ability to clearly and effectively communicate expectations, status, plans, and program/project requirements to Business and Technology stakeholders and team members
  • Strong organizational, analytical, decision-making and problem solving skills; accuracy and attention to details
  • Ability to deliver balanced and constructive feedback to team members throughout the duration of the project
  • Ability to work in a fast-paced environment and manage multiple simultaneous priorities
  • Demonstrated ability to think end-to-end, connect moving parts, and anticipate change impacts
  • Ability to develop agenda, facilitate meetings, take notes and follow-up and drive commitments
  • Ability to define and leverage metrics to drive performance and outcomes
  • Working knowledge of MS Word, Excel, PowerPoint, ProjectExpert knowledge in project management processes, methodologies, tools and techniques.
  • Experience with visualization tools like Spotfire is desirable.
  • Possesses a broad understanding of current and future information, technical and application architectures



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  • Based on revenue as reported by “Fortune 500, Ranked within Industries, Insurance: Life, Health (Mutual),” Fortune Magazine, June 15, 2015. See for methodology.

1. Operating earnings is the key measure use by management to track Company’s profitability from ongoing operations and underlying profitability of the business. This indicator is based on generally accepted accounting principles in the US(GAAP), with certain adjustments Company believes to be appropriate as a measurement approach ( non GAAP), primarily the removal of gains or losses on investments and related adjustments.

2. Assets under management represent Consolidated Domestic and International insurance Company Statutory assets (cash and invested assets and separate account assets) and third party assets principally managed by New York Life Investment management Holdings LLC, a wholly owned subsidiary of New York Life Insurance Company.

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