Senior Business Analyst,Training Specialist

NewWave Technologies is hiring a Senior Business Analyst,Training Specialist.


  • Create/Update Business Process Flow Diagrams
  • Lead requirements gathering sessions with customer.
  • Develops user stories for each sprint.
  • Become the subject matter expert in the data use agreements process to develop business requirements, and also clarify requirements for the development team.
  • Collaborate with the development team to identify, and prepare design layouts for business requirements.
  • Plan, elicit, capture, analyze and validate business, functional and technical requirements.
  • Facilitate requirements gathering sessions and walkthroughs with clients and development team
  • Perform current state analysis of existing business systems, applications and functions.
  • Produce timely and high quality requirements-related work products, including requirement specifications, process flows, mock-ups and wireframes.
  • Evolve into a subject-matter expert who can easily liaise between IT and other departments.
  • Training: design and develop training materials (presentations, pamphlets).
  • Prepare communications for upcoming training sessions.
  • Leads formal, and informal training sessions for application users.


  • Bachelor's degree
  • 8+ years’ experience as a business analyst.
  • 8+ years of overall IT experience in software development.
  • Experience with both traditional Waterfall SDLC and Agile methodologies.
  • Extensive experience planning, facilitating, eliciting, documenting and managing business, functional and technical requirements.
  • Expertise in developing/mapping business process flow diagrams
  • 2 to 3 years training experience
  • Experience with developing training materials and conducting training sessions
  • Excellent communication, teamwork and influencing skills that foster a collaborative and continuous-improvement environment.
  • Excellent facilitation and organizational skills.
  • Strong critical / analytical thinking and problem-solving skills.
  • MS: Visio, Word, PowerPoint and Excel
  • Experience with the Atlassian Jira and Confluence
  • Snag-IT

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