Managed Services Engineer

NewWave Technologies seeks for a Managed Services Engineer.


Performs duties and responsibilities commensurate with assigned functional area within a department(s) which may include, but are not limited to, any combination of the following tasks:

  • Providing managed services support including such functions as configuring, testing and installing Adobe software on infrastructure provided by the customer.
  • Provide Tier 3 support
  • Develop and update operational documentation


  • Application Engineer with 5-10 years of extensive experience deploying COTS solution on complex high performance infrastructure solutions. Even though not responsible for building servers and networking equipment, must have in-depth knowledge working in complex infrastructure and understanding datacenter operations.
  • Adapt to and work effectively with a variety of clients and in challenging situations.


  • Programming Languages: Java, C++, JavaScript, Visual Basic
  • Experience with CMS’ three zone architecture and TRA
  • Cloud integration
  • Use of automation tools such as Puppet
  • Ability to work in a team environment and have sound judgment.
  • Attention to detail, quick learner, have a positive attitude, ability to multi-task, self-motivated and able to work in a fast-paced environment.
  • Maintain the completeness, timeliness and accuracy of all deliverables.
  • Be able to perform the analysis as defined with specific Medicare laws, regulations, manuals, instructions and any additional information assigned by management.
  • Possess critical thinking skills, reading and interpretation, writing, and communication skills.
  • Understanding and wide application of methodology and subject matter related concepts, practices, standards and procedures with a general knowledge of other related business disciplines.
  • A demonstrated ability to learn and acquire new technologies as needed as well as a willingness to do collaborative software development as necessary
  • Able to work closely with all project stakeholders such as business users, project managers, and business analysts while delivering solutions.
  • Works with limited supervision.


  • Application Servers: WebSphere, WebLogic, JBoss
  • Frameworks: Apache Felix, Apache Aries, and Apache Sling,
  • Operating Systems: Unix, Linux, Redhat
  • Cloud Computing: SAAS, Amazon Web Services
  • Design/Architecture: Enterprise Design Patterns and RESTFul API Design
  • CORBA/Orbix 2.3 Databases: Oracle, MySQL, SQL Server, DB2
  • F5 load balancers
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, etc.)
  • Microsoft Project
  • SharePoint


  • Excellent interpersonal, communication, and organizational skills.
  • Excellent written and verbal communication skills – must be able to communicate fluently in English both verbally and in writing
  • Should be extremely facts and data oriented.
  • Should be deadline and closure oriented.
  • Strong communication, interpersonal, persuasion, facilitation and influencing skills.
  • High Energy Levels. Should be self-driven.
  • Strong analytical, organizational and project management skills.
  • Demonstrated ability to lead and work with cross functional teams including senior level individuals.
  • Must be able to thrive in a fast-paced, rapidly evolving environment with varying priorities, based on a team building culture.

Back to top