Salesforce Administrator

Company Description

At NewsCred, our mission is to help brands tell exceptional stories that drive business results. We believe this is the future of marketing, and it can make peoples’ lives better – and improve the internet, too.

The truth is, when we started NewsCred, we didn’t know much about marketing. But we did know, as individuals, that we weren’t satisfied with the way brands marketed to us.  Fast-forward to today: We’re now the world’s leading content marketing company. We build software that supports marketers in content planning, creation, publishing, and analysis. We help brands speak to their audiences by providing both bespoke original content and content licensed from the world’s leading publishers. Finally, as pioneers in our industry, we provide unique professional services to ensure that our customers find measurable success through content marketing.

NewsCred exists because of the simply stated but enormously difficult challenge that marketers have in publishing wonderful content that actually helps us, the individuals that they are ultimately trying to reach.

Learn more at newscred.com and follow us on Twitter @newscred

Job Description:

NewsCred is looking for a Salesforce Administrator with a passion for data integrity, and the technical skills  to build out and navigate our current CRM suite of tools, primarily Salesforce Sales Cloud. Improving our business processes is going to help us get to the next level of sales, marketing, and leadership.

Strong candidates are self-starters, collaborators, have a mind for both system and data integrity and have a strong interest in tying details to the big picture that drives an organization. We are looking for an analytical and hands-on team member who can go deep on systems and details while developing effective relationships with sales leaders, customer success leaders, and company executives.

Responsibilities:

As the primary owner of the Salesforce Sales Cloud platform, you will assume the responsibility of maintaining the current system setup, from architecture to setup to administration. Your day-to-day will range from ensuring accurate data within SFDC, supporting reps and sales leaders with reports / dashboards, and leading initiatives for new or revised workflows. You will also partner with field team leaders (sales leaders, customer success leaders) to ensure proper metrics are tracked and monitored for business analysis.

A sales background is not required, but you will interact daily with the field team and company leaders. This is a great role for broad exposure across the organization and up the organization.

A list of the main responsibilities include the following:

Maintain SFDC system operations and data integrity, including project managing and driving initiatives around platform updates, new configurations, and new integrations with other company systems.

Create and maintain strategic reports & dashboards to support reps, team leaders and company executives.

Partner and support the field team with optimizing usage of SFDC, including consulting on workflows and evaluating sales/customer tools that interface with SFDC.

Work with sales/customer success leaders to investigate and analyze efficiencies and other operational insights, including running retrospectives on areas of the deal cycle -- like close rates, pipeline movement, seller efficiency, etc…

Other ad hoc projects and responsibilities, as you will be responsible for relentlessly driving our sales and customer success teams to be more efficient and successful!

Our commitment to you is to continue to thoughtfully grow people and careers in a values and results-driven work environment at NewsCred.

Skills and Qualifications:

A passion for data integrity and analysis within and across systems!

Two to five years experience in Salesforce administration with expertise in creating/managing workflow rules, data validations, triggers, products, forecasting, custom objects and integrations with external applications, such as Netsuite.

Experience managing and implementing 3rd party CRM and project management tools

Strong project management skills and stakeholder management experience, such as requirements gathering, proactive communication, and collaboration.

Effective communication skills when collaborating across teams - presenting status, driving clarity of next steps, troubleshooting/explaining analysis.

Technical background with experience in an agile organization

Salesforce.com Admin Certification

SQL and APEX coding experience a plus.

What we can offer you!

  • Everything we talk about in our “How We Work” document
  • Best-in-class compensation plans and equity in the company
  • The opportunity to work with some of the smartest minds in the industry
  • All-company Demo Day/catered lunches on Friday
  • Our culture, which is the most important thing we offer: A place to do your best work and a chance for your voice to be heard in a democratic environment as we shape a high-growth industry. This is your company.

And of course we also have:

  • Great benefits, including medical, vision, and dental, a 401k match, ping pong tables, and a generous vacation policy. And massage days (Don’t worry, it’s by a professional)

 

All your information will be kept confidential according to EEO guidelines.

Please, no third-party resumes for this role. Candidates submitted by agencies will not be reviewed.


Meet Some of NewsCred's Employees

Lauren H.

Director of Customer Success

Lauren manages Pre-sales and Implementation Teams that operate to architect and implement solutions for their clients. Lauren ensures their success while helping clients create a broader vision and understanding of their corporate purpose.

Neil B.

Sales Director

Neil connects NewsCred with enterprise brands, delving into their challenges and demonstrating how NewsCred can provide the solutions needed to succeed.


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