Welcome, check in/out and contribute to a positive co-working experience for all members and their guests
Book, facilitate and maintain eight conference rooms, provide light technology assistance (set up a Skype call, screen sharing, etc)
Manage event guest lists, provide check in support for multiple events
Maintain order and supply levels of the House (re-stocking, refreshing member areas)
Ensure member rules and guidelines are maintained in order to provide a consistenly fantastic co-working experience
Assist with member move in’s and out’s
Maintain a busy email account and phones, respond to requests in a timely manner
Coordinate with and delegate to other departments (security, housekeeping, food and beverage) when their assistance is required
Be knowledgeable and act as a brand representative to guests and the public
Compile and send out daily reports to management
Commitment to providing an outstanding customer service experience. Prior hospitality experience preferred.
Excellent attention to detail and organization skills.
Excellent communication skills, written and oral.
Ability to practice critical thinking and problem solving; be proactive, not reactive; remain composed while taking ownership to resolve issues in a timely and efficient manner.
Must be a quick learner and posess an outgoing, positive “can do” attitude in a fast paced and evolving environment.
Ability to work successfully within a team.
Ability to work a full time flexible schedule including weekends, evenings, and holidays as needed.
Ability to stand/walk for extended periods of time, ability to lift up to 25 pounds.
Meet Some of NeueHouse's Employees
Naz prepares NeueHouse’s workspaces and services—from setting up conference rooms to fulfilling technical requests. As the main point of contact for every guest, she always remains available and accessible.
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