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Navy Federal Credit Union

Summer Associate Internship (Communications & Design)

2 months agoPensacola, FL


The Security Governance and Risk (SG&R) Communications, Training & Design Team supports Information Security, Security Governance and Risk, and security/cybersecurity initiatives with department-wide internal strategic communications, training, and multimedia elements to achieve organizational, strategic, financial, and member service goals and objectives. The team is comprised of communications specialists, multimedia designers, technical writers, and instructional designers who all work to reduce enterprise risk by creating influential, customer-focused communication, education, and designs that drive results. The Summer Associate position is tailored toward the multimedia role and will engage in design and multimedia implementations. The SG&R Communications, Training & Design Team collaborates to implement strategies and provide world-class training, communication, and design services to proactively manage and create cultural changes to reduce security risk across the enterprise and with our members.

The Summer Associate will provide professional execution of day-to-day tasks and special projects while working within established SG&R standards, policies, and procedures. The Summer Associate will help drive the SG&R initiatives that could include completing tasks such as:

  • Develop internal communications for department initiatives and related projects
  • Assist in designing, planning, and managing instructional design projects and initiatives within the business unit
  • Design and develop complex multimedia elements (graphics, animations) and apply agile techniques to develop Interactive Multimedia Instruction, Web-based training, video-based learning solutions, and software simulations to support employees and business unit objectives across the organization.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.


  • Design compelling executive-level presentations, effectively translating complex Information Security/Cybersecurity risks through collaboration with risk writers
  • Create refined graphic assets, encompassing infographics, communications, and multimedia elements that resonate with business needs
  • Facilitate discussions with internal stakeholders to align design requisites and expectations
  • Produce polished presentations tailored for Front Office and Board Member audiences
  • Collaborate with teams to develop comprehensive Information Security courses and curricula, ensuring meticulous content accuracy and multimedia integration
  • Provide support in crafting computer-based training modules, adhering to user interface and design principles
  • Assist in developing interactive web tools that engage users using advanced authoring resources such as JavaScript/jQuery, HTML, and CSS
  • Perform other duties as assigned


  • Currently pursuing a graduate degree in Visual Communication, Design and Technology, Communication Design, or other related field
  • Knowledge of Adobe Creative Suite (Illustrator, Photoshop, InDesign)
  • Experience in researching/developing content, demonstrations, graphic designs, and other technology driven products
  • Ability to compile, organize and present information clearly and concisely
  • Exposure to working and participating in cross-functional, multi-dimensional teams and projects
  • Familiarity in capturing and translating processes and requirements into easily understood terms
  • Effective verbal and written communication skills
  • Knowledge of Microsoft suite (Excel, PowerPoint, Word)
  • Effective in visual communication and design capabilities
  • Familiarity with Agile methodologies (Kanban and SCRUM) is a bonus
  • Exposure with web-based learning environments and learning managements systems is a bonus
  • Effective organizational, planning, and time management skills
  • Ability to work independently and in a team environment

Hours: Monday - Friday, 8:00AM - 4:30PM
Location: Remote | 820 Follin Ln, Vienna, VA 22180 | 5550 Heritage Oaks Dr, Pensacola, FL 32526 | 141 Security Dr, Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us
You have goals, dreams, hobbies, and things you're passionate about—what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family, and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

• Military Times 2022 Best for Vets Employers

• WayUp Top 100 Internship Programs

• Forbes® 2022 The Best Employers for New Grads

• Fortune Best Workplaces for Women

• Fortune 100 Best Companies to Work For®

• Computerworld® Best Places to Work in IT

• Ripplematch Campus Forward Award - Excellence in Early Career Hiring

• Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Client-provided location(s): Pensacola, FL, USA
Job ID: Navy_Federal_Credit_Union-14170-OTHLOC-300000025810540
Employment Type: Other