Specialist, Software Engineering (Salesforce)

REMOTE, WORK FROM HOME

The Marketing, Analytics and Communication BSA is seeking a Marketing Automation developer to specialize in Salesforce Marketing Cloud.

This position will support Campaign Management and Web Data Analytic applications.

We are seeking candidates with the following specific experience:

• Deep understanding of the Salesforce ecosystem, data models and common integration points with marketing systems.

• Current knowledge of Salesforce Marketing Cloud, it’s features/functionalities and the channel applications within the platform.

• Ability to lead and facilitate design sessions and requirement gathering.

• Experience in gaining understanding in current state business processes, creating system designs as well as making recommendations for improved future state processes and system designs.

• Preferred experience in marketing technology and/or consulting with hands-on experience implementing Salesforce Marketing Cloud, including familiarity with Journey Builder, Social Studio, the Marketing Cloud connector.

• Experience implementing monitoring services to proactively identify issues.

This role will have the following specific responsibilities:

• Provide consulting as well as hands-on design and Salesforce Marketing Cloud configuration for enterprise projects.

• Work with architecture across multiple business areas to design systems integrations and determine optimal data flows.

• Maintaining updated system documentation and policies/procedures related to Salesforce Marketing Cloud.

• Actively transfer knowledge to others in and across organizations, participate in knowledge sharing activities to develop best practices, lead knowledge sharing sessions

• Manage tasks and projects in a fast-paced environment, driving all issues to resolution with a strong focus on meeting business objectives and efficient at task execution.

• Maintain and demonstrate 100% compliance with all security policies and change management controls.

• Troubleshoot issues and coordinate with appropriate peer and vendor teams to resolve. Facilitate escalations where necessary.

TECHNOLOGIES/SKILLS:

• ETL (Informatica)

• DDL/DML in Teradata, Oracle, or other database platforms

• AWS (Amazon Web Services)

• Advanced SQL

• Shell scripting

• Unix/Linux

ADDITIONAL HELPFUL TECHNOLOGIES/SKILLS

• Java/Spring/Flex

• XML Schema/WSDL

• Enterprise Scheduling tools (ESP)

• Web Services (SOAP, REST)

• Ruby (automated testing)

• Agile working environment

Compensation Grade F4

Job Description Summary

If you’re all about delivering technology solutions to support a company providing outstanding care to its customers, then Nationwide Technology is the place for you. Our industry-leading technology workforce adopts an agile work environment and a collaborative and inclusive culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you!

As a Software Engineer, you will focus primarily on providing high quality, efficient technology solutions to business partners by crafting new software applications or modifying and/or supporting existing packaged or custom-built applications. In this capacity, you’ll analyze, code, configure, test, debug, document and maintain applications.

Job Description

Key Responsibilities:

• Analyzes, solutions, develops, tests, debugs, documents and deploys software according to standards in an agile environment.

• Uses DevSecOps practices, tooling and techniques.

• Drives continuous improvement and learning through ongoing training, practice and innovation.

• Manages medium to large project priorities, deadlines and deliverables proactively.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to a Technology Manager/Director. 

Typical Skills and Experiences:

Education: Completion of undergraduate studies in computer science, management information systems, or other related degree. Technology experience or non-traditional technology certificates can be substituted for an undergraduate degree. 

Experience: Four or more years of analysis and technology experience.

Knowledge, Abilities and Skills: Proficiency in one or more programming language such as Java, C++, Python, JavaScript. Strong knowledge of software development lifecycle. Proven ability to tackle complex business and development problems. Ability to thrive in a team environment. Insurance/financial services industry knowledge a plus.

Other criteria, including leadership skills, competencies and experiences may take precedence. 

Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resources Business Partner.

Values: Regularly and consistently demonstrates Nationwide Values.

Job Conditions: 

Overtime Eligibility: Not Eligible (Exempt)

Working Conditions: Office environment may vary based on team and/or location. Associates may have on-call responsibility after normal working hours and/or on weekends. 

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.