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Nationwide Insurance

Coordinator, Process Management - Trial Division

Remote

If you're passionate about being part of a diverse organization that enables a Fortune 100 company to deliver innovative business solutions with excellence, then Nationwide's Legal team could be the place for you!

The hours for this position will be 10:30am-7:00pm EST M-F.

This position will be a 100% remote work from home opportunity.

The preferred candidate will be located in Columbus, Ohio, however we will consider qualified candidates from other locations.

This position is in the C2 Pay Band

Job Description Summary

Are you process focused and detail oriented? Do you thrive in a busy, engaging work environment? If so, we want to know more about you!

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As a Coordinator, you will receive and review file referrals from Claims, and connect with both Claims and Nationwide Trial Division (NTD) offices related to the referral. We'll count on you to create a case file, input information into our file management system, organize and save information to case files, and track incoming files. Your role will include communications, research, data input, document creation and work tracking.

Job Description

Key Responsibilities: 

  • Receives and reviews litigation Claims referrals, including but not limited to, referrals resulting from the initiation of lawsuits filed against company insureds, requests for pre-litigation investigation and assistance from NTD attorneys, and requests to secure court approval of pending or completed settlements. 

  • Inputs data, including all relevant referral information into the Legal Files matter management system vital to completing a new file setup. 

  • Creates documents, including New File Intake Sheet, an internal document to be shared with NTD Managing Trial Attorneys.

  • Communicates - in writing and verbally - with Nationwide Claims representatives and litigation specialists, as well as with NTD Managing Trial Attorneys and staff. 

  • Provides workflow tracking, including tracking the number of referrals received; the written and verbal correspondence with claims representatives, litigation specialists, NTD managing trial attorneys and staff; and tracking of completed file setup in Legal Files system.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to Supervisor or Manager. This is an individual contributor role. 

Typical Skills and Experiences: 

Education: High school education or equivalent: legal education, e.g., legal studies or paralegal studies preferred.

Experience: Typically, at least two years in a professional environment, preferably in insurance law or another legal practice. Two years of experience working with computer systems and data preferred.

Knowledge, Abilities and Skills: Knowledge of law practice, office practices and insurance basics. Ability to move between multiple computer programs and pages, input data, compose emails. Strong verbal and written communication skills, data input and Office suite program proficiency.

Other criteria, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.

Values: Regularly and consistently demonstrates Nationwide Values.

Job Conditions: 


Overtime Eligibility: Eligible (Non Exempt)

Working Conditions: Normal office environment.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. 

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Job ID: 3bd8d0a2c7a0fa4a3f1c738205e8971e8f97b46e877140addb1938bb59291a54
Employment Type: Other