Vendor Coordinator - Northern California

National Corporate Housing looking for an experienced Vendor Coordinator. The selected person needs to have a professional image, strong communication and customer service skills.

National Corporate Housing is a multi-brand, global leader in providing temporary housing program management for global business travel and corporate relocations. National is one of the largest providers of temporary housing around the globe. Guided by our vision to be the most admired and respected global company to our coworkers, customers, and suppliers, National is sought out by and maintains strong strategic alliances across multiple business industries including, engineering, construction, technology, consulting, insurance, government agencies and government contractors, professional sports and entertainment.


  • Support day to day operational office items
  • Support OSCAR items and best practices
  • Process billing for accuracy to include furniture, housewares, utilities, waste removal, and other areas as assigned
  • Coordinate the efficient set up and break down of apartments
  • Inspect apartments as needed
  • Ensure office phone coverage is supported by office staff when needed
  • Support bad weather communication as needed
  • Participate in the on call phone rotation
  • Develop and maintain property relationships for best rental options
  • Share property policy adjustments as they are discovered
  • Ensure unit bills are set up and account numbers are shared with sites where required in advance; ensure all utility bills for unit service are established each month in support of new units & disconnects are scheduled in advance or as needed, but never delayed.
  • Work in tandem with Customer Service department to resolve guest conflict quickly and fairly
  • Support Operations Manager as needed when asked; items will vary but will require timely completion
  • Ensure accuracy of lease documents; ensure guest lease files are current and organized; instruct Sales as needed if items need corrective action
  • Ensure operations inspections are complete and present in files
  • Complete file audits to make sure all required paperwork is in the files
  • Work with Accounting Dept to ensure best communication with guests needing assistance; create invoicing if needed; review OSCAR notes for best written log of details and conversations requiring operational support
  • Recommend property adjustments as they relate to unit count, relations, and site policy concerns
  • Support and advance office goals and objectives
  • Initiate better office operations; suggest new practices when needed
  • Support guest reward programs operations and accommodations for our errors or oversight in a timely manner ensuring detailed accuracy when monies are spent or allocated; alert Operations Manager of new service failures as they occur
  • Notice and suggest erosion corrections
  • Cross check NTV's needed 60 days out
  • Alert Operations Manager of any possible policy breeches or performance problems by staff
  • Other Duties as assigned


  • Must be a motivated self-starter with a drive to succeed
  • Must be well spoken with strong presentation skills
  • Experience within the relocation, property management, or real estate industry is a plus
  • The ability to speak a second language fluently is a plus
  • Must be able to offer and implement creative solutions and resolve customer issues
  • Computer skills are a necessity
  • The employee must be able to climb stairs to inspect apartments when needed
  • The employee must have the ability to meet with customers and potential clients at their place of business when needed

All employees are expected to have knowledge of National's business units and established procedures and compliance rules pertinent to their positions.


  • Competitive Compensation
  • Health, Dental and Vision insurance
  • 401K plan
  • Paid time off
  • Wellness program
  • Flexible spending accounts

Fair Labor Standards Act (FLSA): Exempt

Will not provide assistance with relocation costs

National Corporate Housing is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status

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