POSITION SUMMARY
Natera is seeking a friendly and resourceful Receptionist to manage our front desk in Austin. As part of our Executive Services Organization, the Receptionist will welcome visitors, answer phones, maintain office security, and perform other duties around the office as needed. The ideal candidate will enjoy interacting with departments across the organization as well as visitors, always having our patients and customers top of mind. An interest in growing within the Natera administrative organization is a plus! Natera requires successful applicants for this position must be fully vaccinated against COVID-19 as a condition of employment. Vaccine verification will be required.
PRIMARY RESPONSIBILITIES
Want more jobs like this?
Get Business Operations jobs in San Carlos, CA delivered to your inbox every week.
- Maintain safe and clean reception area
- Welcome visitors and ensure they are properly signed in and are adhering to current COVID-19 protocols.
- Maintain security by following procedures; monitoring logbook; issuing visitor badges
- Address callers in a friendly manner before investigating the caller's needs in order to properly triage call
- Take messages and assure individuals that they will be delivered to the intended recipient
- Work as part of the larger administrative team to assist with general office duties including lunch setups, conference room upkeep, guest escorts, and other projects as needed
- Manage inbound and outbound mail as needed by other departments
- COVID-19 Vaccinated; proof required
- High school diploma required
- 1-year minimum receptionist/customer service experience
- Office experience preferred
- Reliable and responsible team player
- Exceptional phone etiquette
- Strong verbal and written communication
- Proficient with the Google Suite
- Professional, customer-focused
- Excellent organizational skills
- Ability to work under pressure in a fast-paced environment
- This position requires the ability to use a computer keyboard, communicate over the telephone and read printed material.
- This is a full-time position that requires no travel
- This role works with PHI on a regular basis both in paper and electronic form and have an access to various technologies to access PHI (paper and electronic) in order to perform the job
- Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training, and security training as soon as possible but not later than the first 30 days of hire.
- Must maintain a current status on Natera training requirements.
- Employee must pass post-offer criminal background check
Driven by the passion for elevating the science and utility of genetic testing, Natera is committed to helping families identify and manage genetic diseases. Natera is a rapidly-growing diagnostics company with proprietary bioinformatics and molecular technology for analyzing DNA. Our complex technology has been proven clinically and commercially in the prenatal testing space and we are actively researching its applications in the liquid biopsy space for developing products with oncology applications.
The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you'll work hard and grow quickly. Working alongside the elite of the industry, you'll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.
WHAT WE OFFER
Competitive Benefits. Generous Employee Referral program. Healthy catered lunches everyday, and premium snacks! Additionally, we offer complimentary premium coffee drinks and teas, and other beverages.
For more information, visit www.natera.com.
Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.
All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.