Technical Partner Enablement Manager, India

About the Team:

The India partner team is seeking a Partner Enablement Manager who can drive enablement of the MuleSoft Partners across the India ecosystem, increasing the depth of skills and the number of certified consultants. Doing so requires tight collaboration with field and partner leadership, and engagement with the world’s top system integrators to build and grow their MuleSoft capability. This includes: 

  • Engaging with senior management within each MuleSoft partner
  • Assessing partner capability across business development, technical and delivery domains and maintaining accurate records of current status
  • Increasing partner sales, solutions and delivery capability and competence through construction and measurement of enablement plans in collaboration with partners and MuleSoft partner management
  • Driving incremental demand through execution of business development partner workshops
  • Mentoring and assisting partners on Pre-Sales engagements through post-sale success planning, working closely with partner account managers, MuleSoft Sales, Services and Customer Success
  • Partnering with MuleSoft and partner leadership to build the Indian region
  • Building 1:1 relationships with the technical and practice enablement executives within the Indian Partner community

About the Position:

The Technical Partner Enablement Manager will:

  • Enable MuleSoft partners by delivering business level partner certifications, workshops and applied learning
  • Guide our strategic Partner Architects, practice leaders and consultants through the MuleSoft Point of View
  • Create joint partner enablement plans in collaboration with partner counterparts
  • Engage regularly with key partners to monitor enablement process, new requirements and future goals
  • Provide regular updates to partner management on the status of each partner’s enablement
  • Respond to concerns from customers when partners fail to deliver to the expectation of customers when implementing MuleSoft
  • Represent MuleSoft and our joint capabilities with our strategic partners at industry and tech conferences
  • Work closely with internal cross-functional stakeholders in sales enablement, global partner enablement, services and customer success to align on messaging, methodology, MuleSoft best practices and sales to service partner engagement models

Position Deliverables:

30 days:

  • Learn MuleSoft Anypoint Platform messaging in your first two weeks
  • Review and understand the India Partner Strategy and Plan including partner tiering at the sub-region level and overall enablement priorities for the region
  • Get your hands dirty by meeting with a few MuleSoft partners to assess their current capability and requirements
  • Define the metrics and tracking systems for measuring partner capability

60 days:

  • Meet our India Partners and understand MuleSoft Partner business
  • Shadow MuleSoft partner managers to present customer and partner-facing presentations
  • Fly solo and execute your first Partner assessment and enablement process
  • Collaborate with the partner manager and partner leadership to launch the regional enablement plan

90 days:

  • Execute regional enablement plan
  • Report regularly on status, performance against KPIs and upcoming requirements

About You:

  • Passion towards partners and solutions consulting/sales engineering
  • Background in partner business with a system Integrator or a product company
  • Technical background
  • Engineered and executed enterprise pre-sales cycles (e.g., sales engineering, solution consulting, sales consulting)
  • Demonstrated ability to grasp and learn new business models and technology paradigms
  • Experience with one or more of the following:
    • Enterprise architecture
    • SaaS integration
    • API management
    • PaaS and IaaS
    • Understanding of ERP, CRM, HCM and related application software domains

This is a fast-paced, high-growth startup environment - we are looking for smart, high energy candidates who want to make a big impact and want to work alongside a great team to do so. We work closely together and put in startup hours, so you must be a team player! The perfect candidate will thrive on the prospect of taking on huge challenges and will “move the needle” at MuleSoft by driving programs through feats of flawless execution.

About MuleSoft, a Salesforce company
 
Our mission is to help organizations change and innovate faster by making it easy to connect the world’s applications, data, and devices. Companies like Spotify, McDonald’s, and Unilever rely on MuleSoft to stay agile, deliver faster, and make the most of their IT investment with API-led connectivity. Hiring exceptional people who want to build a great company together is our number one priority, and we’re committed to providing an equal opportunity workplace where everyone is supported and inspired to do their best work. We work tirelessly to build this culture, and we’re proud to have been named the #1 Top Workplace in the Bay Area and a best place to work 6 years in a row.
 
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

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