Senior Technical Instructor, Java

MuleSoft is looking for a rock star to join our expanding Training team to support the growing demand for training, and also participate in the development of training and certification content across our growing number of product lines. The requirements of this role are many, because we hire only the best. As the company continues its explosive growth, the demand for high quality training delivered in multiple formats has become critical.

About the Position:

This key role will do the following and more—by innovating in ways that we did not even expect:

  • Be technically proficient in the full set of MuleSoft technologies and deliver partner and customer training being measured by successful results
  • Keep current with enhancements and additions to MuleSoft products, new best practices, and the product roadmap
  • Deliver instructor-led training in public and private classes, both in person and live online
  • Prepare for tailored delivery of training as needed for private classes
  • As needed, work with the curriculum team to participate in creating state-of-the-art training and certification content in a wide range of formats to enable our customers and partners
  • Provide exceptional customer service to customers external and internal
  • Provide leadership for the region, through mentoring and supporting partner instructors and teaching the most challenging classes
  • Be familiar with the latest training methodology, tools, and technology and apply it to your work as required
  • As needed, contribute to other miscellaneous tasks and projects to ensure smooth operation of the training business and help drive the business forward
  • Outstanding attention to detail, follow-through, and teamwork
  • Excellent verbal and written communication skills
  • Self-starter attitude with the ability to work in a dynamic environment

Position Deliverables:

  • 30 days: Learn MuleSoft solutions and positioning. Attend MuleSoft technical training courses. Develop technical proficiency in core MuleSoft products. Internalize Training & Certification processes
  • 60 days: Teach MuleSoft classes to customers and clients. Contribute to miscellaneous course development or other non-teaching tasks and projects
  • 90 days: Fully ramped and executing multiple courses in all modes of delivery. Able to self-manage courseware and other projects. Advanced technical proficiency in core products and basic proficiency in the full product suite

About You:

  • Experience with Java or C# or similar OOP language
  • Experience with and working knowledge of JMS messaging, transaction, XML, Web Services, and integration technologies
  • Ideally, knowledge of Spring, Maven, and related frameworks and technology
  • Training delivery experience in a technical software or hardware company
  • Deep understanding of enterprise technologies and business context
  • Language fluency—strong English required; other languages nice-to-have
  • Ability to travel up to 40% of the time
  • Willingness to relocate to San Francisco if not already there

About Our Benefits:

  • Equity
  • Competitive medical, dental, and vision insurance for you and your family
  • 401(k) and pre-tax health care, dependent care, and commuter benefits (FSA)
  • “No policy” vacation policy
  • Gym discounts and weekly on-site yoga classes
  • Mac or PC
  • Cell phone reimbursement
  • Fully stocked kitchen daily, catered lunches three times a week
  • Annual company-wide weeklong MeetUp trip for collaboration, learning, and inspiration
  • Office activities led by MulePack, including office happy hours and family nights



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