Senior Marketing Operations Associate

MuleSoft is looking to expand our award-winning digital marketing team with a Senior Marketing Operations Associate who is methodical, analytical, strategic, and revenue-minded.

As a marketing operations team member, you will be working in a fast-paced environment managing multiple projects at once to create scalable processes that ensure best practices in demand generation, database management, and sales efficiency. You will also conduct complex data analyses that will be used to inform strategic decisions by stakeholders from across the company. 

In this role, you will help build and maintain a scalable marketing-tech stack, which includes, but is not limited to, marketing automation, analytics and BI, digital ad integrations, lead delivery integrations, predictive scoring, data enrichment, and integrations to utilize our own product interactions.

What you’ll achieve:

3 months:

  • Implement interest-based scoring model based on product use cases or pain points
  • Assist in the implementation of a new funnel attribution engine, driving further transparency for marketing and sales effectiveness
  • Prepare our marketing and sales organizations for upcoming GDPR changes and assist with communication for teams
  • Attend Kickstart, MuleSoft’s week-long onboarding program for new Muleys in the field organization

12 months:

  • Monitor and maintain data quality within the marketing database
  • Manage technical aspects of key marketing systems (marketing automation, CRM) used to generate, distribute, and report on leads.
  • Establish and maintain scalable processes that ensure best practices in campaign and lead management
  • Analyze marketing and sales data to develop insights and make recommendations on areas for optimization
  • Become the resident expert on our marketing technology stack; you will be the go-to person for executing new marketing initiatives utilizing our systems for scalability and report generation
  • Evaluate new technologies and add-on applications to improve and optimize Marketing team performance

What you’ll need to be successful:

  • Bachelor’s degree in Marketing, Business, or a technical field (or equivalent working experience)
  • Strong analytical skills (including mastery of Microsoft Excel) and experience with reporting and data analysis
  • Proficiency in marketing automation systems (like Marketo) and integrating those systems with other technologies
  • Experience with Salesforce 
  • Ability to manage multiple projects at the same time in a fast-paced environment
  • Technically capable, excellent communicator, and a passion to improve processes
About MuleSoft, a Salesforce company
 
Our mission is to help organizations change and innovate faster by making it easy to connect the world’s applications, data, and devices. Companies like Spotify, McDonald’s, and Unilever rely on MuleSoft to stay agile, deliver faster, and make the most of their IT investment with API-led connectivity. Hiring exceptional people who want to build a great company together is our number one priority, and we’re committed to providing an equal opportunity workplace where everyone is supported and inspired to do their best work. We work tirelessly to build this culture, and we’re proud to have been named the #1 Top Workplace in the Bay Area and a best place to work 6 years in a row.
 
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

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