Manager, Technical Recruiting

About the Team:

"The Talent Team has the hardest and most important job in the company." - Greg Schott, MuleSoft CEO

Do you want to join a Talent Team that works hard, interacts directly with members of the executive team daily and plays really well together? Do you like to work in an environment that offers laughs and has the smartest minds in the industry? Do you want to lead a team with great people at fast-growing company on a mission to connect the world’s applications, data and devices? Do you want a huge opportunity to develop your career and own hiring for an innovative, cutting edge technology organization? If so, we are looking for you!

About the Position:  

We're growing fast, and we need a Talent Leader who will continue building a high-performing team at our rapidly growing company. As an experienced talent leader, you are ready to dive in and own all hiring for the North America Technical recruiting, bringing our technical hiring strategy to the next level.

The ideal candidate can effectively partner with leadership in setting the hiring strategy, evangelizing our hiring process, and leading the team responsible for technical recruitment in North America. S/he will become passionate about solving IT’s biggest challenge by engaging with, recruiting, and hiring "A players" who jump out of bed every day ready to make an impact in the technology market.

This position is located in MuleSoft’s San Francisco HQ office and will report directly to the Director of North America Recruiting. 

Position Deliverables:

30 Days:

  • Develop a complete understanding of our business model, recruiting procedures/processes, and hiring goals for 2016 & 2017
  • Spend time getting to know your team and complete a full talent assessment of the individuals reporting to you
  • Build strong relationships with hiring managers in North America and key cross-functional partners in San Francisco, understanding their needs and figuring out how to help them be successful
  • Understand the onboarding process including the points of contact with the People Ops team

60 Days:

  • Identify areas of strength and weakness in our hiring progress to date and develop a staffing plan to ensure yearly goals are met
  • Provide feedback and suggestions on process improvements where necessary
  • Develop short and long term goals for your team - individually and as a group - and provide a regular cadence of checking in on progress to these goals
  • Present a plan indicating how to increase collaboration with hiring managers, taking into account their inputs and local market needs
  • Establish a regular cadence of communication with hiring managers and define a framework or methodology to follow up on pipeline, initiatives, and metrics with them
  • Build out our top-of-the-funnel sourcing strategy for the local market

After 90 days:

  • Be the go-to resource and thought partner for all technical hiring in North America
  • Manage your team to success against our yearly headcount goals, upholding the MuleSoft bar
  • Conduct ongoing analyses of existing processes, systems and strategies, and work to make meaningful improvements on an ongoing basis
  • Run traditional and guerilla marketing programs to creatively build top of funnel and strong brand awareness in North America specifically targeting technical communities
  • Build a culture and practice of amazing candidate experience and hold the office accountable to delivering on that promise
  • Present a framework to provide market data that affects hiring (e.g. trends on compensation and benefits) on a quarterly basis to hiring managers and the executive team

About You:  

  • Significant experience leading and managing a team of recruiters who are dealing with high volume pipelines in demanding technical recruitment environments
  • Experience improving and scaling recruiting processes
  • Analytical mindset, comfortable using data to back up your decisions
  • A passion for providing an excellent candidate experience combined with a knack for managing internal expectations
  • Demonstrated experience developing strong working relationships with hiring managers, high level executives, and colleagues
  • A positive “do whatever it takes” attitude
  • Mastery of applicant tracking systems
  • An affinity for a strong company culture with smart teammates who care about making a huge impact
  • A strong understanding of talent markets in the San Francisco market and markets across North America
  • Creative, solutions-oriented, out-of-the-box thinker
  • Experience handling all aspects of managing a high-performance team

About Our Benefits:

  • Equity
  • Competitive medical, dental, and vision insurance for you and your family
  • 401(k) and pre-tax health care, dependent care and commuter benefits (FSA)
  • “No policy” vacation policy
  • Commute up the peninsula on the MuleSoft shuttle
  • Gym discounts and on-site yoga classes
  • Mac or PC
  • Fully stocked kitchen, regular catered lunches, weekly happy hours, family nights
  • Annual, all-company weeklong MeetUp trip for collaboration, learning and inspiration




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