Manager, Field Recruiting

About the Team:

"The Talent Team has the hardest and most important job in the company." - Greg Schott, MuleSoft CEO

Do you want to join a Talent Team that works hard, interacts directly with members of the executive team daily and has fun together? Do you like to work in an environment that offers laughs and has the smartest minds in the industry? Do you want to lead a team with great people at a fast-growing company on a mission to connect the world’s applications, data and devices? Do you want a huge opportunity to develop your career and own hiring for an innovative, cutting edge technology organization? If so, we are looking for you!

About the Position:  

We're growing fast, and we need a Manager Field Recruiting who will continue building a high-performing team at our rapidly growing company. As an experienced talent leader, you are ready to dive in and own all hiring for the North America Field recruiting, including Sales, Pre-Sales, Customer Success and Professional Services.

You are ideal for the position if you can effectively partner with leadership in setting the hiring strategy, evangelize our hiring process, and lead our rockstar field recruiting team in North America. You are passionate about solving IT’s biggest challenge by engaging with, recruiting and hiring "A players" who jump out of bed everyday ready to make an impact in the technology market.

We’re looking for someone to join our San Francisco HQ office. This person will report to and partner closely with our Director of North American Recruiting.

Position Deliverables:

30 days:

  • Develop a complete understanding of our business model, recruiting processes and hiring goals for 2017 and 2018
  • Spend time getting to know your team and complete a full talent assessment of the individuals reporting to you
  • Build strong relationships with hiring managers in North America and key cross-functional partners in San Francisco, understanding their needs and figuring out how to help them be successful
  • Understand the on-boarding process including the points of contact with the People Ops team

60 days:

  • Identify areas of strength and weakness in our hiring progress to date and develop a staffing plan to ensure yearly goals are met
  • Provide feedback and suggestions on process improvements where necessary
  • Develop short and long term goals for your team - individually and as a group - and provide a regular cadence of checking in on progress to these goals
  • Present a plan indicating how to increase collaboration with hiring managers, taking into account their inputs and local market needs
  • Establish a regular cadence of communication with hiring managers and define a framework or methodology to follow up on pipeline, initiatives and metrics
  • Build out our top-of-the-funnel sourcing strategy for the local market

After 90 days:

  • Be the go-to resource and thought partner for all field hiring in North America
  • Manage your team to success against our yearly headcount goals, upholding the MuleSoft bar
  • Conduct ongoing analyses of existing processes, systems and strategies, and work to make meaningful improvements on an ongoing basis
  • Run traditional and guerrilla marketing programs to creatively build top of funnel and strong brand awareness in North America specifically targeting field communities
  • Build a culture and practice of amazing candidate experience and hold the office accountable to delivering on that promise
  • Present a framework to provide market data that affects hiring (e.g. trends on compensation and benefits) on a quarterly basis to hiring managers and the executive team

About You:  

  • Significant experience leading and managing a team of recruiters who are dealing with high volume pipelines in demanding recruitment environments
  • Experience improving and scaling recruiting processes
  • Analytical mindset, comfortable using data to back up your decisions
  • Passion for providing an excellent candidate experience combined with a knack for managing internal expectations
  • Demonstrated experience developing strong working relationships with hiring managers, high level executives and colleagues
  • Positive “do whatever it takes” attitude
  • Mastery of applicant tracking systems
  • Affinity for a strong company culture with smart teammates who care about making a huge impact
  • Strong understanding of talent markets in San Francisco and across North America
  • Creative, solutions-oriented, out-of-the-box thinker
  • Experience handling all aspects of managing a high-performance team

About Our Benefits:

  • Equity and generous Employee Stock Purchase Program
  • Unlimited vacation
  • Gym discounts and weekly onsite yoga classes
  • Catered lunches three times a week and a fully stocked kitchen
  • Annual MeetUp, our company-wide offsite to learn, grow, and connect
  • Frequent office activities and offsites, like Muleys at the Ballpark, Waffle Wednesdays, and family nights
  • Regular opportunities to give back to the community together
  • Comprehensive medical, dental, and vision insurance for you and your family
  • 401(k) and pre-tax health insurance, dependent care, and commuter benefits (FSA)







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