IT Operations Engineer, Audio/Video Conferencing

MuleSoft has a unique opportunity in our IT Operations team for an IT Operations Engineer to cover multiple technology disciplines. As our IT Operations Engineer, you are as passionate about people as you are for technology and will use your exceptional interpersonal skills to actively engage the user community. You will have daily exposure to cutting-edge technology and a variety of SaaS applications while working out of our San Francisco office and directly reporting to the Director of IT.

Become an industry leader as we revolutionize the $500 billion integration market.

What you’ll achieve:

3 months:

  • Own the conference room architecture used in our global locations and learn the process and technology used in our monthly All Hands meetings
  • Work closely with the Helpdesk team to identify recurring issues with the conference rooms and develop permanent fixes
  • Become familiar with our collaboration tools and develop a plan to identify and drive adoption of best-fit tools for use cases
  • Drive effective use of other collaboration tools within the company
  • Build documentation to provide reference material for how the infrastructure works and provide training to Helpdesk

12 months:

  • You will build and begin executing the plan to improve the conference room and All Hands meeting experience
  • Manage contractors/vendors that provide physical installation and support of our conference rooms
  • Collaborate and contribute to larger projects with our amazing team of Operations Engineers


About MuleSoft, a Salesforce company
Our mission is to help organizations change and innovate faster by making it easy to connect the world’s applications, data, and devices. Companies like Spotify, McDonald’s, and Unilever rely on MuleSoft to stay agile, deliver faster, and make the most of their IT investment with API-led connectivity. Hiring exceptional people who want to build a great company together is our number one priority, and we’re committed to providing an equal opportunity workplace where everyone is supported and inspired to do their best work. We work tirelessly to build this culture, and we’re proud to have been named the #1 Top Workplace in the Bay Area and a best place to work 6 years in a row. and are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. and do not accept unsolicited headhunter and agency resumes. and will not pay fees to any third-party agency or company that does not have a signed agreement with or

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