Tech Project/Change Manager

    • Irvine, CA

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2018) with total assets of over $2.9 trillion (106.2 (JPY) as of March 30, 2018) and 150,000 colleagues in more than 50 countries. In the U.S., we're 13,000 strong, working together to positively impact every customer, organization, and community we serve. We achieve this by delivering on our values, putting people first, fostering long-term relationships built on honesty and mutual understanding, and inspiring the best in each other. This is all part of our inclusive, high-performing culture supported by Total Rewards that include our cash balance pension plan. Join a team that's working to fulfill its vision to be the world's most trusted financial group.

Summary:

Supervises and oversees activities of assigned resources from the business, IT, and vendor/consultants (if applicable) in order to further the goals of business and technology and ensure project goals are met.

Major Responsibilities:

  • Supports the design, development, delivery, and management of communication and training plans
  • Applies a structured methodology and leads change management activities to drive the successful completion of the defined initiatives(s)
  • Provides articulate and accurate reporting to stakeholders and creates presentations appropriate for audience
  • Partners with Technology and Business Leads, who bring the technical and business expertise, required for successful execution
  • Manages change initiatives of medium to high complexity, with cross-functional and enterprise impacts
  • Creates change management strategy and actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan
  • Identifies and manages anticipated resistance
  • Consults and coaches project teams
  • Integrates change management activities into project plan
  • Creates and maintains the project Work Break Down Structure
  • Oversees/conducts all project activities and supervises/creates and archives all project documentation
  • Identifies, mitigates, and reports project risks; tracks all testing/issues and identifies those for escalation
  • Manages stakeholders and customers
  • Negotiates business and IT resources for project allocation
  • Negotiates vendor proposals and manages vendor relationships
  • Manages project budget to ensure maximum allotments are not exceeded
  • Adheres to Bank's Project Life Cycle (PLC) methodology
  • Evaluates and ensure user readiness
  • Defines and measures success metrics, monitors change progress, and completes change management assessments
  • Manages the portfolio and change load
  • Directly manages a team of Junior PMs or Change Analysts as necessary


Qualifications:

  • BA/BS degree, advanced degree preferred
  • 8+ years managing or contributing to technology and non-technology project(s) in Financial Services
  • Successfully managed (independently) large scale and complex initiatives, from start to finish, with a duration of at least 6 months
  • Expertise in MS Project/PM Tools and MS Office Suite experience
  • Prior experience working within business line and/or support group supporting non-technology and change management initiatives
  • Prior Business Analyst experience and/or Operational expertise preferred
  • Familiarity with Retail/Wholesale financial products, services, and systems
  • Experience and knowledge of change management principles, methodologies and tools preferred


The above statements are intended to describe the general nature and level of the work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.
Experience Required • 5-10 years as a Change Manager / Continuous Improvement Leader • BA/BS degree or equivalent work experience; advanced degree preferred • May manage a team of direct reports

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.


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