Enterprise Risk Change Manager, Vice President

    • Charlotte, NC


Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2018). In the Americas, we're 14,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, developing positive relationships built on integrity and respect. It's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. We're a team that accepts responsibility for the future by asking the tough questions and owning the solutions. Join MUFG and be empowered to make your voice heard and your actions count.


Major Responsibilities:

•Provide Risk Management oversight for the Enterprise Change Management Office

•Brainstorm and provide guidance on how to bridge current processes into new ways of working

•Conduct regular reviews with product owners, process owners, Agile teams and process teams to understand progress on delivery and problem resolution

•Partner with process owners to define and communicate "right sized" methods for interfacing among and delivering within upstream and downstream processes

•Identify and unblock organizational challenges to enable process improvements, particularly those requiring incubation or transformation to become the new business-as-usual

•Apply a structured methodology and lead provide oversight to change management activities

•Implement new reporting and metrics both to track Change Management process enablement and Change Management Maturity.

•Provide ad-hoc consulting to teams as they are transforming their processes and to the First Line of Defense on the establishment, rollout and operations of the Enterprise Change Management Office.

•Define and measure success metrics and monitor change progress

•Gains agreement on Operational Risk process improvement opportunities to be undertaken and assists in the prioritization of approved initiatives/projects.

•Participate in the requirements gathering and development of Change Management Tools and Risk Assessments.

•Work closely with the Enterprise Change Management Office to ensure process enablement efforts are in line with expectations.



•Experience in managing change in project/product portfolios, supporting processes, and process improvements in a large organization

•Prior experience in Financial Services, preferably with risk background, is highly preferred.

•Prior experience as an Agile Coach, Six Sigma Master/Black Belt or as a key role in agile transformation efforts is preferred

•Strong planning, organizational, prioritization, problem solving and logical reasoning abilities

•Excellent consultative skills with ability to listen, understand, then influence and align change across organizational silos

•Ability to build constructive relationships, present ideas and communicate change to stakeholders

•Must be a confident, self-starter, self-motivated individual who really enjoys the challenges that come with driving, coaching, training and mentoring groups on process improvement

•Excellent listening and documentation skills.

•Ability to connect dots, influence without authority and drive change in an empathetic manner

•Able to comfortably manage multiple initiatives in parallel

•7+ years of Change Management and Program Management experience

•Expertise in JIRA (or similar agile tools), Microsoft Project, Microsoft Visio, and Microsoft PowerPoint

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

MUFG Union Bank is part of Mitsubishi UFJ Financial Group (MUFG), the fifth largest financial group in the world.

MUFG in the Americas Company Image

Back to top