Citrix Virtualization Engineer, AVP

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2018) with total assets of over $2.9 trillion (106.2 (JPY) as of March 30, 2018) and 150,000 colleagues in more than 50 countries. In the U.S., we're 13,000 strong, working together to positively impact every customer, organization, and community we serve. We achieve this by delivering on our values, putting people first, fostering long-term relationships built on honesty and mutual understanding, and inspiring the best in each other. This is all part of our inclusive, high-performing culture supported by Total Rewards that include our cash balance pension plan. Join a team that's working to fulfill its vision to be the world's most trusted financial group.

Job Summary

The Citrix Virtualization Engineer will be a member of the existing level III operational engineering team. You will be responsible for supporting a geographically distributed high-availability Citrix infrastructure, for a large financial institution. You will be involved in designing, supporting and implementing a range of virtualization products. Including but not limited to, (Citrix XenApp / XenDesktop 6.x / 7.x, Director, PVS, MCS, Storefront, Web interface, APPDNA, Delivery Controllers, Citrix NetScalers (physical and virtual), Microsoft Terminal Services, Microsoft APPV, VMWare vSphere) and other various related tools in order to support and maintain a virtual desktop and application delivery infrastructure. You will need to be comfortable working on storage and hyper converged technologies such as Nutanix and Cisco UCS. You will perform all aspects of Level 3 Citrix support activities, for the company's global Citrix Infrastructure. Which includes capacity planning, monitoring, and performance tuning. This is a senior position, performing project engineering roles, responsible for understanding, evaluating, and recommending solutions based on the business requirements. The candidate will work with company vendor partners to resolve hardware and or software problems. You will assist in technical development in defining and developing solutions, by providing guidance on the functionality and/or limitations of the various environments, platforms, and infrastructure systems used by the company. You will support junior level support staff with the tools and documentation necessary to support the virtual environment and other IT personnel. You should be able to adhere to strict IT security policies and processes including change management/Change Control for industry standards compliancy.

  • Duties also include performing quality assurance of all changes before they are implemented in the production environment.
  • Taking full ownership of all projects assigned and will work with various teams to resolve any operational production related incidents.
  • You will be required to dedicatedly monitor and maintain the Citrix environment.
  • This includes but is not limited to applying Citrix updates, fixes and general patching maintenance.
  • You will be required to provide reporting metrics on system information using scripts and automation tools.
  • The position will share an on-call support role based on rotation with the existing staff.
  • You will need working knowledge with Roaming profiles, Group policy, SQL, IIS, Windows Servers and Active Directory.

  • Successful candidates will have performed numerous virtualization engineering activities. From small to very large environments, with hands on experience on many different virtual systems, applications and technologies.
  • The engineer will be required to have strong windows power shell scripting and or programming language abilities. Providing departmental automation and reporting to improve overall operational process improvement.
  • Citrix APP Layering experience using layers preferred but not mandatory.
  • Desktop Engineering background using APPV with Citrix VDI.
  • Experience with migrations to public clouds (AWS, Azure, GC, Office 365) is preferred
  • 8-10 years of related support experience working in large corporate environments is required.
  • Expert/ Architectural experience implementing, deploying, and supporting Citrix and VMWARE technologies
  • Experience running Storage Area Network and Hyper-Converged Solutions (Nutanix, NetApp, HP 3Par or HP Moonshot.)
  • Working hands on experience with Windows OS technologies (Win7, Win10, Win2K8, Win2K12, Win2K16)
  • Experience with Zero or thin client devices (Dell or HP)
  • A demonstrated ability in successful problem-solving and management of various tasks/priorities
  • Strong scripting abilities using PowerShell and or other programming languages.
Interpersonal Skills:
  • Strong verbal, presentation, and written skills.
  • Ambitious and disciplined requiring minimal supervision.
  • Solid project management skills
  • Great teammate
  • A demonstrated ability in successful problem-solving and management of various tasks/priorities
  • The ability to collaborate and build solid relationships with multiple teams within the organization.
  • Strong interpersonal skills like being a standout colleague and effective collaborator with many various types of audiences.
  • Independent problem-solving and self-directing abilities.
  • Ability to multitask and handle multiple projects.
  • Ability to practice tolerance and integrity in times of high stress.

The above statements are intended to describe the general nature and level of the work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified .

We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

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