Sales Program Director

Mosaic is a rapidly growing provider of consumer lending solutions for the home energy market. Covered in Bloomberg, Forbes, TechCrunch, and The New York Times, Mosaic is currently the largest residential solar lender by volume nationally and will be expanding into new verticals in 2016. Centrally located in beautiful downtown Oakland, Mosaic is growing fast and we are looking for top talent to take us to the next level.

To help complement our growth, we are searching for a Sales Program Director who will supervise a wide range of programs relevant to the Mosaic Partner Channel and is responsible for the delivery and overall success of each program. The SPD communicates and collaborates effectively across teams to help the organization effectively manage strategic initiatives.

Key to achieving these measures are activities of change management and communication, standard operating procedures, successful product launches, and sales training.

Reporting to the Vice President of Sales, the SPD works closely with internal and external stakeholders to ensure the appropriate objectives and priorities are enabled within the sales organization.

Primary Responsibilities:

  • Manage/coordinate multiple, concurrent cross-functional projects to define, create and implement innovative products, policies, technology enhancements and business processes that support a world-class, compliant Partner Channel.
  • Serve as liaison between the Account Management team and other Mosaic departments to ensure that products, policies, technology enhancements and business processes are aligned as closely as possible with Partner Channel requirements.
  • Ensure that effort is continuously aligned with the values and long-term strategic goals of the organization.
  • Define current state business processes and look for ways to enhance efficiency and reduce waste within Partner Channel business processes.
  • Support Account Managers on implementation projects for individual partners.
  • Apply change and risk management principles to process analysis and project implementation.
  • Use project management techniques to manage small, medium and large projects.
  • Coordinate with cross-functional teams to devise strategies to measure and monitor Program, Partner and Account Manager performance and identify strategies to create a large-scale, highly automated Channel Support organization.
  • Create and manage program documentation.

Qualifications: 

  • Proven track record of leading strategic projects combined with the ability to execute tactical project-level activities and tasks
  • Excellent knowledge of data analysis, reporting, performance evaluation and KPI metrics
  • Working knowledge of MS office and project management software
  • Business acumen
  • Excellent organizational, problem-solving and leadership skills
  • Change and risk management expertise
  • Knowledge of residential solar industry, relevant financial products, and channel management
  • Ability to facilitate brainstorming sessions for root cause analysis and requirements elicitation
  • Ability to perform business process analysis and recommend solutions
  • Strong commitment to 100% renewable energy for all

Mosaic provides competitive salaries, quality healthcare and an enjoyable, be-yourself office environment where people bring their full selves to work. We are deeply mission and vision driven, we support working remotely when needed and have unlimited vacation days. The company has a dynamic, fast-paced, and entrepreneurial environment, which requires a professional, flexible, self-starter attitude.

 


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