Partner Account Manager (West Coast)

Company Overview

Founded in 2011, Mosaic is a rapidly growing provider of consumer lending solutions for the home energy market. Currently the largest residential solar lender by volume nationally, Mosaic is expanding into new verticals, including home improvement lending.  Centrally located in beautiful downtown Oakland, we are looking for top talent to take us to the next level!

The Role:

To complement our rapid growth, we are seeking an enthusiastic and experienced Partner Account Manager for our West Coast region to help us grow and support our preferred installers and their sales representative who offer Mosaic’s home solar loan. In this role, you will work closely with our Sales Team to onboard new partners and provide world-class support to existing partners to help them sell solar to homeowners across the country. You will also actively solicit feedback on Mosaic’s products and services, conduct market intelligence, drive improvements, and act as an internal advocate for our partners.  

You will:

  • Build and manage a network of home solar developers and installers 
  • Own and manage tier 2 installer and sales partners 
  • Drive home solar loan volume through Mosaic’s channel partners 
  • Deliver a world-class experience and superior support to the Mosaic partner network 
  • Develop and optimize sales operations processes 
  • Conduct phone and web-based appointments with installers to educate installer and sales reps, build relationships, communicate developments, and collect feedback 
  • Collect, analyze, and resolve installer issues 
  • Update and manage collateral for installers 
  • Manage day-to-day communications with installers and maintain accurate records 
  • Represent installers’ needs to marketing, operations, support, and product development 
  • Conduct market intelligence research 
  • Track metrics to evaluate installer partners’ performance 
  • Consistently meet and exceed target loan volume goals 
  • Work cross-functionally as a part of the Mosaic team to move the company forward 
  • Other duties as assigned 
  • Some travel required 

We’re looking for people who:

  • 2+ years successful B2B account management experience; preference for people with a track record of managing multiple partner accounts 
  • Documented top performance in in-home solar sales is a plus 
  • Strong account management experience 
  • Solar and Finance Industry experience preferred 
  • Knowledge of residential solar financial products 
  • Proven organizational skills and ability to prioritize 
  • Experience with CRM required 
  • Analytical and data driven 
  • Ability to work well independently 
  • Excellent interpersonal skills 
  • Deep commitment to growing the movement for people-powered clean energy 

Why Mosaic

As a customer focused and driven-to-win organization, there are many exciting reasons to join the Mosaic team.  We provide competitive salaries, quality healthcare and an enjoyable, be-yourself office environment. We are deeply mission and vision driven, have unlimited vacation days, and support flexible schedules when needed.  Mosaic has a dynamic, fast-paced, and entrepreneurial environment, which requires a professional, flexible, self-starter attitude.  We believe in hiring the best, the brightest, and cultivating a culture of collaboration and appreciation.

Meet Some of Mosaic's Employees

Ajay D.

Marketing Project Manager

Ajay works on Mosaic’s Marketing Team. He facilitates collaborative projects involving multiple teams and helps produce the marketing content that different teams need.

Veronica A.

Assistant General Counsel

As Mosaic’s Assistant General Counsel, Veronica oversees the legal and regulatory compliance of company operations. She also drafts and negotiates contracts for every aspect of Mosaic’s business dealings.

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