Moody's is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don't meet every single requirement, please apply! You may be a perfect fit for this role or other open roles.

Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.

At Moody's, we're taking action. We're hiring diverse talent and providing underrepresented groups with equitable opportunities in their careers. We're educating, empowering and elevating our people, and creating a workplace where each person can be their true selves, reach their full potential and thrive on every level. Learn more about our DE&I initiatives, employee development programs and view our annual DE&I Report at moodys.com/diversity

• Define, implement, manage and continuously improve digital workplace technologies.
• Managerial responsibilities include hiring, managing, coaching and developing direct reports.
• Manage and govern associated vendors and service providers.
• Establish digital workplace technology roadmaps, engineering strategy and operating standards.
• Identify, monitor, publish and manage goals and measurements to show improvements to digital workplace technology.
• Develop a point of view on key global trends, and how they impact clients.
• Oversee endpoint management and vulnerability remediation to ensure security and availability, while minimizing the potential impact on employee experience.
• Advocate for secure computing practices and procedures and communicate best practices throughout the company.
• Ensure that documentation and training is in place for workplace operations team acceptance.
• Support resolution of high-priority outages, troubleshooting efforts, and capacity/availability planning sessions.
• Support digital workplace technology projects and planning.
• Advocate for advanced analytics and automation to streamline efficiencies.
• Work closely with operations, governance and enablement partners to drive coordination and collaboration throughout the digital workplace program.
• Collaborate closely with security, identity and networking leaders to ensure a secure seamless delivery of digital workplace technologies.
• Creates a vision that connects engineering strategies to the big picture and sets action plans accordingly.
• Work with our cyber security team to ensure system configurations are in compliance with security policies and controls standards.
• Perform periodic infrastructure applications assessments and documentation review as part of our application governance.
• The candidate is expected to be able to attend meetings in different time zones and with offshore partner resources.

• Experience leading enterprise IT deployment projects.
• Experience building technology roadmaps and aligning with enterprise architecture.
• Strong understanding of digital workplace technologies (hardware, software, services and SaaS tools).
• Strong understanding of adjacent technologies (identity, security, endpoint management, vulnerability management, asset management, IT service management, analytics, etc.).
• Working knowledge of managing digital workplace tools and configuration management, identity and access management, active directory, desktop virtualization, collaboration platforms and other cloud-based services.
• Awareness of modern management techniques and concepts.
• Experience implementing continuous engineering or other agile methods to keep pace with frequent changes and to reduce complexity.

• Solid understanding and experience in Workplace Engineering technologies (Azure, AVD, Intune, Jamf Pro, Autopilot, PowerBI).
• Automation skills are a great to have, PowerShell, Python, and Bash are preferred. Other programming languages are a plus.

• Tech Savvy. Ability to quickly learn, implement and utilize new technologies.
• Enablement mindset. The ability to focus on empowering and ensuring that employees have the motivation and knowledge to fully exploit IT-supplied technology.
• Analytical and problem solving. Combines and organizes information into meaningful patterns; identifies underlying relationships, causes and effects; and combines pieces of information to form conclusions or general rules.
• Strong interpersonal skills. Ability to work across business lines at senior levels to influence and effect change to achieve common goals.
• Communications. Excellent oral and written communication skills.
• Change Management. The ability to effectively guide and sustain people, process and technology change in a dynamic and complex operating environment.
• Fearlessness. Does not shy away from big ideas.
• Flexibility. Willing to roll up the sleeves and help, or diving into details when necessary.
• Digital dexterity. The ability to learn and utilize digital workplace technologies to catalyze new ways of work.
• Vision. The ability to see and explain how digital workplace technology can improve employee experience and engagement.
• Leadership. The ability to build teams, balance team and individual responsibilities, and achieve goals through others not directly under the leader's supervision.
• Pragmatic and detail-oriented. Consistently takes a thorough, accurate, organized and productive approach.
• Influence. Ability to gain agreement and support for ideas and initiatives.
• Business-results orientation. Seeks to understand business needs and works to anticipate, identify, and meet end-user needs.

• Bachelor's Degree in Computer Science, Information technology, Engineering, Information Systems, or other relevant area of study.
• 3+ years in IT leadership with experience managing technical teams and vendors.
• 8+ years of technical experience implementing, managing and supporting digital workplace technologies.