PROMOTIONS Sales COORD I

Overview

Mohawk Industries is the leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk’s vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Bigelow, Daltile, Durkan, Karastan, Lees, Marazzi, Mohawk, Pergo, Unilin, Quick-Step and IVC. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world’s largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.

 

 

Under direct supervision, this position performs administrative support duties for the department as well as customer service and telemarketing functions for inactive and prospective customers.

Responsibilities

 

 

  • Answer incoming calls timely and efficiently from internal and external customers
  • Sell promotional goods via phone and in person
  • Master order entry functions
  • Follow up with customers on “aged” orders
  • Process bulk orders
  • Scan documents to an e-mail format
  • Miscellaneous duties as assigned

Perform other duties as assigned. 

  • Answer incoming calls timely and efficiently from internal and external customers
  • Sell promotional goods via phone and in person
  • Master order entry functions
  • Follow up with customers on “aged” orders
  • Process bulk orders
  • Scan documents to an e-mail format
  • Miscellaneous duties as assigned

Perform other duties as assigned.

 

EOE Minorities/Females/Protected Veterans/Disabled

Qualifications

  • High School diploma or GED required
  • 0 - 3 years of Customer Service/Support or Order Entry experience required
  • Experienced in AS400, Microsoft Excel/Word
  • INSIDE PHONE SALES EXPERIENCE IS A HUGE PLUS

Accurate keyboarding skills.

 

  • Excellent verbal and interpersonal skills
  • Good organizational skills
  • Positive attitude with a willingness to work in a team environment
  • Ability to be persuasive in salesExemplary attendance record required

Normal office environment

May be required to travel 

  • Excellent verbal and interpersonal skills
  • Good organizational skills
  • Positive attitude with a willingness to work in a team environment
  • Ability to be persuasive in sales
  • Exemplry attendance record required

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