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MM.LaFleur

Showroom Stylist, Washington DC

Washington, DC

About our company

M.M.LaFleur is a fast-growing professional women's wear company based in New York City. We aim to be the go-to wardrobe solution for women of purpose and to take the work out of dressing for work. We celebrate professional women through our thoughtfully-designed clothing and highly personalized service model.

 

Who are we?

We're a group of entrepreneurs who are passionate about reimagining the way women shop and dress for work. We have a validated market and die-hard fans, a quickly growing revenue stream, and a smart and energetic team. We take our work (but never ourselves) very seriously. We are perfectionists who sometimes spill on our clothes. We are incredibly proud of the team and culture we’ve built, and are intensely focused on maintaining and evolving this special thing we’ve got going on.

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About this role

MM.LaFleur is redefining "brick and mortar." We aim to create a revolutionary experience for our customers who love great style but have minimal time to shop (hence our hashtag, #BetterThingsToDo). Our key differentiator is our hyper-personalized customer service and we want you to be on the ground floor of building that experience.

 

As a Stylist you will assist clients one-on-one in our DC store and through virtual appointments. You will also be responsible for customer communication, merchandising, and inventory management. 

We are looking for someone who is passionate about our brand and eager to create unique customer experiences. You have a relatable attitude and are able to lead customers through our brand story, providing advice and product recommendations tailored to the customer’s needs.



What will you do?

  • Grow and develop our customer base through one-on-one interactions both in-person at our retail spaces and events and virtually, with a focus on exceptional service
  • Be a stylist; suggest and style products for your customers based on profiles and feedback
  • Be a salesperson; understand the store’s performance and metrics and strive to reach sales goals
  • Stay up to date on our merchandise, events, promotions, policies, and services
  • Strategize and take initiative to increase individual and store productivity
  • Facilitate a culture of empowerment and respect among your team and the clients that you work with
  • Support the Customer Experience team by tracking Offline inventory issues, handling priority orders, and delivering on specific customer requests
  • Set the tone for the rest of our customers’ experiences with us and promote exceptional service at all points in the M.M. journey
  • Help to acquire and build a client base through outreach and events; forming relationships with new customers and building spend of existing customers
  • Become proficient in inventory management, merchandising, POS, and company procedures
  • Support new stylists through peer training when needed
  • Follow and maintain all health and safety procedures of the store, ensuring yourself and all visitors follow outlined policies 
  • Maintain visual standards and store cleanliness to company expectations
  • Assist with opening and closing the store

 

Who are you?

  • You have an ability to connect, feel empathy for, and interact easily with those around you.
  • You are passionate about meeting new people and helping others.
  • You are responsible; you show up on time and ask questions when you're unclear.
  • You have brand knowledge and the ability to create personal styling experience.s 
  • You are committed to an error-free world (e.g. no typos.)
  • You have a positive, can-do attitude! (Nothing is above or below you.)
  • You have fashion and sales experience and you’re a customer service whiz!
  • You thrive in a fast-paced environment and are able to quickly problem-solve.
  • You are skilled in change management and understand that we’re a growing company.
  • You can communicate and exhibit professional behavior both internally and externally.
  • You are comfortable with quickly learning and adapting to technology.
  • You have some prior experience with Magento and Square (preferred but not required).
  • You are able to comfortably lift 30lbs on a regular basis and stand for most of the workday.
  • You are able to work either Full Time (30-40 hours per week) or Part Time (approximately 15-25 hours per week) and acknowledge weekend work is required.

 

COVID 19 Requirements

  • Effective September 13, 2021, all employees, guests, and customers entering M.M.LaFleur facilities must be fully vaccinated against COVID-19 by the Moderna, Pfizer, or Johnson & Johnson vaccines. Employees unable to receive the vaccine due to medical conditions or sincere religious beliefs may apply for exemption from this policy through reasonable accommodation. The company will evaluate those requests consistent with its legal obligations.

 

 

Job ID: 3195428
Employment Type: Other

This job is no longer available.

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