The Security Operations Program Management team collaborates with cross-functional teams to integrate security throughout program or product lifecycles. We enable Security to be a trusted partner so our company can be productive within a safe and secure environment. You will mature and scale long-term, cross-functional security efforts. As a team, we develop program roadmaps, optimize processes, elevate work through automation or tooling, and manage vendor performance. In this role, you will work closely with security engineers and analysts, technical program managers, business stakeholders, and risk & compliance teams.
Security Operations Program Manager Responsibilities:
- Engage with cross-functional stakeholders to define security requirements and design solutions
- Demonstrate strong understanding of the supported domain, design measurement methodology, and conduct deep analysis of the problem space
- Lead cross-functional teams through full program lifecycles by defining scope/success criteria, setting expectations, establishing timelines, implementing solutions, and measuring success and lessons learned
- Lead vendor selection, manage vendor performance, and enforce contractual obligations to ensure high quality, consistent delivery
- Ensure vendor decisions, strategy, and performance align with Facebook Security's strategic goals
- Operationalize strategic security programs by making them efficient, scalable, and reliable
- Identify program risks and drive the implementation of recommended mitigations
- Ensure smooth transitions of programs we are receiving or handing off
- Develop, implement, and iterate on program management procedures, frameworks, and metrics to achieve business goals with defined success criteria
- Define processes end-to-end and drive improvements for maximum impact
- Drive cross-functional and effective communications throughout the program lifecycle, providing the visibility and transparency required to ensure cross-functional team and stakeholder alignment
- Develop, define and report on program health and success metrics
- 8+ years of work experience in information security, program/project management, or similar capacities
- Analytical, problem-solving, negotiation and organizational skills with experience focusing under pressure
- Experience driving projects end-to-end independently, including evaluating, defining and improving end-to-end processes
- Experience being independent, results oriented, and thorough in examination and analysis
- Experience influencing stakeholders and partner teams, especially in collaborating with different individuals across the organization and within other geographies
- Communication skills across technical and non-technical stakeholders and demonstrated attention to detail
- Experience adapting to dynamic situations and proactive work ethic
- Experience managing competing priorities and simultaneous/concurrent projects in a fast-paced environment
- BA/BS in Data Analytics, Information Systems, Business Administration or similar field, or equivalent work experience
- SANS or CISSP certification in areas of Security strategy & roadmap development, Enterprise security, Access Management, and Risk Management
- Proven knowledge of key contract language and terms (e.g. SLAs, credit mechanisms, transitions) and structuring and drafting various contracts including SOWs and MSAs