The Sales Strategic Planning & Operations group is looking for an experienced business leader to drive product and business connection through cross-functional strategy, planning, and operations for Business Messaging. Business Messaging aims to be the preferred way businesses communicate with their customers. This leader will partner closely with the leadership team of Business Messaging, and many cross-functional teams, including sales, partnerships, marketing, and finance. This role requires someone who has a skillset to juggle a range of tasks, including, but not limited to, resource planning and analysis, business goal definition, data-driven business reviews, sales pipeline reporting and analysis, internal communications, and leadership of critical projects across the company.
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Sales Strategic Planning & Operations Lead, Business Messaging Responsibilities:
- Lead and improve planning process, including but not limited to goal-setting, project prioritization, and headcount planning
- Frame decisions and contribute a point of view on how to scale the business
- Partner closely with Sales and Partnerships leaders and internal stakeholders on key business initiatives, programs, and special projects
- Develop an understanding of the business and be the person who can connect the dots between teams to identify areas for improvement, efficiency, and collaboration
- Develop and implement go-to-market strategies
- Combine qualitative information with data analytics to make comprehensive recommendations
- Lead business reviews for the Business Messaging leadership team to drive decision-making and review progress on goals and priorities (for example monthly/quarterly business reviews, sales pipeline reviews). Present to an Executive audience
- Drive key leadership and cross-functional meetings to facilitate alignment on opportunities and issues to address
- 6+ years of experience in strategic planning and/or business operations in the technology industry, messaging space, enterprise Software as a Service (SaaS), or relevant industry
- Experience leading strategy, operations, process improvement, and tactical projects. Experience leading and presenting sales revenue reviews, including pipeline reports
- Leadership and influencing skills - experience leading/influencing stakeholders at all levels of an organization
- Experience working cross-functionally with leadership in developing and executing successful plans in an environment of fast growth and ambiguity
- Results and detail oriented, with commercial/business acumen and communication skills
- Demonstrated experience in spreadsheets (e.g. Excel, Google Sheets) and presentations (e.g. PowerPoint, Slides)
- Experience shifting priorities, balancing multiple initiatives at once, and maintaining organization
- Master's or graduate degree
- Consulting background, experience in an advisory role, or relevant strategy/operations team
- Experience developing and/or overseeing advanced quantitative analysis and derive actionable insights
- Demonstrated interest for helping build great businesses and for Meta products, particularly for WhatsApp, Messenger, and Instagram products
- Experience in Enterprise SaaS businesses, sales operations, and programs
- Experience with agent-based AI
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
$126,000/year to $178,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.