Service Advisor - Northside Doncaster

Award winning Mercedes-Benz dealer, Northside Truck & Van offerthe sale, service and repair of the entire Mercedes-Benz commercial vehiclerange.

Partnering businesses since the1970s, Northside has spent 40 years growing their network, which now spans allcorners of Yorkshire; find their depots in Bradford, Doncaster, Hull, Leeds,Sheffield and York. In 2011 they took their first steps outside of Yorkshire byestablishing a new site in Immingham, North Lincolnshire.

Since their beginnings, Northsidehave developed more than just buildings. Their investors in People scheme hasreceived silver accreditation.

Every member of the Northside team isan industry expert, and a vehicle enthusiast. Whether you are working withsales, technical or support, you are guaranteed to be in safehands. In 2015, Every Northside depot pledged the 10 Steps ofService- a policy which commits their employees to providing ultimate customerservice and absolute customer satisfaction.

Their sales and services are tailoredto cover every customer want and need, carrying the largest volume of stockvehicles across all UK based Mercedes-Benz dealerships, including over £2 millionworth of used truck & vans and all the latest Mercedes-Benz innovations,means that Northside will have the vehicle you need. Their range of servicepackages, and repair assistance are accessible to every Mercedes-Benz owner,whether or not you purchased your vehicle with Northside.

Through Mercedes-Benz finance,Northside can offer a range of practical, realistic and attractive financepackages.

The Missionis simple:

To offer respectful and trustworthypartnerships that enable their customers to have a competitive advantage in theLogistics industry.

Anexciting opportunity has become available for an experienced Service Advisor at our CommercialVehicle franchised dealership in Doncaster.

You will be the liaison between the customer andthe workshop and will work closely with the Workshop Control and other workshop staff. You will up-date customers on workshopprogress whilst up-selling parts and labour and you will contribute to a highlevel of workshop utilisation.

Ideally you will have previous experience ofworking as a Service Advisor in the motor trade.

Youwill have excellent communication skills with the ability to communicate at alllevels. Excellent customer service skills, some technical understanding and theability to follow process whilst working under pressure is required. Confidencewith IT systems is essential and knowledge of Kerridge would be a distinctadvantage.

If youhave the skills and experience we require, we look forward to hearing from you.

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