Program Manager - Day Treatment - Team 422
- Denver, CO
EMPLOYMENT VALUE PROPOSITION: Mental Health Center of Denver provides you with the support you need to help you develop a career in helping others succeed. We innovate, adapt, and leverage the diverse perspectives of the people on our team and the people we serve in everything we do.
COMMITMENT TO DIVERSITY & INCLUSIVENESS: The Mental Health Center of Denver values and is strengthened by diversity. We are committed to ending bias and discrimination in our community and ensuring equity within all aspects of our organization. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment, transfer, or promotion opportunities without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
COMMITMENT TO PAY EQUITY: Mental Health Center of Denver is committed to fair and equitable hiring with salaries based on relevant factors, such as work experience, education, and certification/licensure (rather than wage history). Toward the principle of equal pay for equal work, we post and hire within defined hiring salary ranges. We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range.
Learn what it is like to work at the Mental Health Center of Denver:
NEW HIRE SALARY RANGE: $66,000 - $74,000/year
**Please note that this role is slated to start mid-May 2021**
POSITION SUMMARY: Provide clinical, operational, and administrative oversight to Skyline Academy, an intensive day treatment program at the Mental Health Center of Denver focusing on children ages 6 to 14 within grades 1st through 8th. Ensure staff members receive appropriate support and supervision. In collaboration with the Unit Manager, Education Coordinator, Therapists, Teachers, and Milieu Staff, provide a combination of exemplary clinical care and educational support. Help facilitate the ongoing training and professional growth of supervisees as well as the development and enhancement of the larger program. Promote principles of trauma-informed care, trauma stewardship, and positive psychology to foster well-being and meaningful engagement of both staff members and the people we serve.
ESSENTIAL JOB FUNCTIONS:
- Provide leadership and oversight supervision to all staff of Skyline Academy, composed of a multidisciplinary team of professionals providing educational and behavioral health support in a school setting.
- Provide administrative and clinical supervision to the Unit Manager regarding all aspects of milieu functioning and assigned clinicians.
- Provide administrative supervision to the Education Coordinator regarding implementation of school curriculum, Colorado Department of Education requirements and standards, supervision of the special education teachers, and individualized education plans.
- Provide administrative and clinical supervision to Day Treatment Therapists providing individual, family, and group psychotherapy to enrolled students and their families.
- Lead and actively participate in weekly team administrative meetings and clinical supervisions. Provide oversight supervision to various group supervisions and consultation groups to meet the needs of the multiple professions within the team.
- In collaboration with the Unit Manager and Education Coordinator, ensure standards of all licensing bodies (CDHS, CDE) and contract requirements and reports are met.
- Oversee intake and assessment for internal and external referrals to Skyline Academy. Support messaging and marketing to the community regarding programming available thru the school.
- Insure that standards of quality and efficiency in service delivery and documentation are met.
- Collaborate with fellow Mental Health Center of Denver programs, community partners, and referral sources through prompt and regular communication to enhance the services offered to those we serve.
- Identify, implement, and monitor customer service standards to ensure the team is meeting internal and external customer and stakeholder needs and performing all services in a professional manner.
- Participate in the development and implementation of program vision and mission along with measurable goals and objectives to bring these to fruition.
- Coordinate training and foster development of clinical staff to ensure a consistently high quality of care with an emphasis on ongoing growth and learning and instilling awareness of cultural diversity, equity, and inclusiveness.
- In collaboration with the Unit Manager and Education Coordinator, provide input and feedback regarding individual team member performance in terms of strengths and opportunities for growth. Conduct disciplinary discussions and actions as necessary.
- Participate either directly or in an oversight capacity in the hiring of all staff within Skyline Academy.
- Conduct timely audits to ensure compliance with Mental Health Center of Denver policies, State, and other regulatory policies regarding clinical care and documentation. Revise and update internal policies as indicated.
- Oversee Therapeutic Crisis Intervention (TCI) implementation and tracking to ensure we are maintaining fidelity to the model.
- Assist with the financial planning, budgeting, and forecasting needs of the team. Take corrective action as needed to ensure compliance of established budget.
- Other duties as assigned by the Director of Clinical Services and Child & Family Leadership Team.
EDUCATION: Master’s or Doctoral Degree in psychology, social work, or other human services field. LCSW, LPC, LMFT, or Psychologist licensure required.
- Physical and TB
- QMAP, CPR and First Aid Certifications within the first 60 days of employment.
- Training in Therapeutic Crisis Intervention (TCI).
EXPERIENCE: At least five years in mental health or human service field working with children and families. Two or more years of supervisory and/or program management experience required. Previous experience working in a day treatment or therapeutic milieu as well as TCI training is strongly preferred.
SKILLS AND COMPETENCIES:
- Self-motivated and directed, demonstrate strong relationship-building skills, have experience with infrastructure development and hold a high value for diversity.
- Ability to establish collaborative partnerships with supervisees, colleagues, and fellow community organizations.
- Ability to assess needs of children and their families and develop supportive engagement and therapeutic treatment recommendations.
- Knowledge of mental health diagnosis (DSM-5), treatment interventions, and psychotherapy modalities (with particular expertise in children, adolescents, and families).
- Knowledge and expertise in the realm of clinical supervision.
- Ability to supervise a multi-disciplinary staff: clinical, educational and administrative.
- Effective written and verbal communication skills.
- Demonstrated ability to work effectively with diverse populations.
- Flexibility, adaptability as well as the ability to focus attention on workflow processes, procedures, budgetary guidelines, and documentation/productivity standards.
- The ability to laugh with others and have a sense of humor.
SUPERVISORY RESPONSIBILITIES: Yes
MACHINES AND EQUIPMENT TO BE USED: Computers, calculators, fax machines, copiers, telephone and a variety of other office/clerical equipment.
TYPICAL PHYSICAL DEMANDS: Requires sitting, standing, bending and reaching. May require lifting up to 50 pounds. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, the telephone and other office and/or clinical equipment.
WORKING CONDITIONS/SCHEDULE: Full-time. Regular School Hours. May require occasional evening or weekend hours for events.
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