Health Information Systems Coordinator

POSITION SUMMARY: Performs defined procedures within the Health Information Systems Management (HISM) department to maintain the workflow of active and inactive record center activity. Function independently and as a team member by cross training to all department procedures. Lead activities, projects, and training as the subject matter expert. Adhere to and enforce Mental Health Center of Denver policies and regulatory compliance under State, Federal, and Health Information Portability and Accountability Act (HIPAA) laws governing confidentiality, protected health information, privacy and security. Collaborate and support the department Director and Assistant Manager in administration of HISM functions.

Salary Range: $15.38/hr. – $17.30/hr.


  • Maintains the lifecycle of the medical record, in paper and electronic formats from creation, distribution, processing, organization, storage, retrieval and disposition. Ensure that handling of record documents and charts are conducted in a safe and confidential environment.
  • Perform imaging tasks (document preparation, scanning, indexing, and quality verification) in conformance with procedures. Collaborate with internal departments IT (Information Technology) and external imaging vendor for resolution and reporting processing problems.
  • Respond to external requests for records following the policy and procedures governing disclosure of confidential and protected health information.
  • Assist internal staff in locating records, documents, and managing information requests. Exercise authority by communicating with staff on compliance, regulatory requirements or procedural issues regarding the medical record or electronic medical record.
  • Perform quality and verification audits and reports as requested for compliance monitoring. Develop reports and data compilations for team reviews.
  • Assist with internal audits governing information management of privacy and confidentiality issues that apply to safeguarding and protecting all mediums of protected health information.
  • Coordinate work flow of active and inactive record centers by cross training to all coordinator duties; develop subject matter expertise in specific centralized records tasks.
  • Identify and document procedures that require improvement, updates or revisions, provide input to team and management to maintain HISM goals, standards, and benchmarks.
  • Provide general administrative support for office operations.
  • Have a valid Colorado Driver License in good standing with a good driving record. Will need to have a dependable vehicle.
  • Performs other duties, tasks, projects as assigned to meet changing business conditions and priorities.

EDUCATION: A minimum of a high school diploma or equivalent. College or Associates Degree in record management or similar certification in administrative services or information management is preferred. Courses in record-keeping or medical records is helpful.

EXPERIENCE: 2 to 4 years of work experience in an office environment or health care setting. Experience in operating office equipment, proficient computer skills and working knowledge of desktop office suites/software.


  • Verbal and written communication skills, able to research problems and follow-through.
  • Prioritize assignments that are time sensitive.
  • Must have the ability to organize large volumes of electronic data and paper documents, multi-task,
  • And have an eye for detail.
  • Accurate data entry skills.
  • Flexible with change and job cross-training.
  • Ability to work in teams, communicates, and resolves issues at an internal level.
  • Ability to coach staff and co-workers in company policies in reference to records and enforce policies governing privacy and security.

PRINCIPLE CONTACTS: Interfaces with supervisors, administrative staff, clinical, and other staff members for the purpose of obtaining information for system requirements and exchanging information regarding projects. External contacts include entities that request records i.e. medical hospitals and mental health entities, attorneys, judicial institutions etc..

SUPERVISORY RESPONSIBILITIES: No direct supervision. As a subject matter expert may be appointed as a point person of a process and procedure.

MACHINES AND EQUIPMENT TO BE USED: Computers, calculators, fax machines, copiers, telephone and a variety of other office/clerical equipment.

TYPICAL PHYSICAL DEMANDS: Requires sitting, standing, bending and reaching. Lift up to 90 pounds. Ability to operate office equipment and troubleshoot malfunction problems. Able to bend, climb, and stoop to move charts and records from filing cabinets and shelves. Hearing and vision acuity to view computer screens and read hand written documents. Must have own transportation and be able to travel to sites. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, the telephone and other office and/or clinical equipment.

WORKING CONDITIONS: May require occasional evening or weekend hours.

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