- Denver, CO
EMPLOYMENT VALUE PROPOSITION: Mental Health Center of Denver provides you with the support you need to help you develop a career in helping others succeed. We innovate, adapt, and leverage the diverse perspectives of the people on our team and the people we serve in everything we do.
STARTING SALARY: $55,000 - $62,000 per year
Learn what it is like to work at the Mental Health Center of Denver:
POSITION SUMMARY: This position will assist the Director of Compliance in the ongoing progression and maintenance of Mental Health Center of Denver’s compliance operations and initiatives. Under general supervision, the Compliance Generalist will perform a variety of duties centered on compliance with applicable laws, rules, and regulations; internal policies and procedures; accepted business practices; ethical standards; and contractual obligations. Design, plan, and conduct operational, compliance, and regulatory audits (no financial auditing). Serve as lead on external audits.
ESSENTIAL JOB FUNCTIONS:
- Help create, maintain, and revise compliance policies and procedures. Work with other departments to keep their policies and procedures up to date. Draft or recommend updates to policies and procedures. Ensure policy standardization.
- Conduct internal audits. May include audits of electronic medical records. Determine scope, objectives, approach, and time budget. Identify risks and areas for improvement. Analyze audit findings. Communicate audit results and recommendations in a clear and concise written report.
- Oversee external audits. Coordinate with external agencies and internal departments on documentation requests and submissions, preparing for audit onsite visits, and corrective action plan responses. Circulate feedback to stakeholders.
- Assist in the development of educational and training presentations/modules. Coordinate training needs and objectives with the training department.
- Assist with the development and maintenance of forms, notices, and associated materials to reflect organizational processes as well as compliance.
- Maintain logs of compliance inquiries and activities. Track research and disposition of compliance issues. May be asked to research and respond to routine compliance questions.
- Assist with monitoring activities for compliance with applicable laws and regulations and internal policies and procedures.
- Monitor communication avenues (e.g., compliance hotline, emails). May be asked to respond, assist with investigations, or provide follow up. Maintain logs.
- Active participation, input, and support in the daily functional requirements of the organization’s Compliance Program.
- Build, develop, and maintain strong business relationships with colleagues on team and business and technology partners.
- Bachelor’s degree or higher.
- Medical and/or clinical professionals encouraged to apply.
- 3 - 5 years of experience in an office setting, with at least 2 of those years in a healthcare environment. Experience in behavioral health highly desired.
- Ideal candidate should be familiar with electronic health records and have a knowledge of coding or documentation standards and guidelines Experience in healthcare auditing preferred.
SKILL AND COMPETENCIES
- Able to follow directions and work independently.
- Concurrently handle multiple projects and tasks.
- Perform detailed work accurately and take initiative to learn new tasks.
- Strong analytic, critical thinking, interpersonal, and technical skills.
- Strong problem solving skills, with the ability to identify and resolve problems of moderate complexity.
- Consistently demonstrate a high standard of personal and professional conduct, ethics, objectivity, judgment, and discretion.
- Knowledge of audit and monitoring processes, and the ability to effectively implement and maintain them.
- Ability to maintain confidentiality and handle highly sensitive information with discretion.
- Act as a team leader for small projects or work groups.
- Ability to communicate clearly, tactfully, and professionally both orally and in writing.
- Knowledge and understanding of trauma-informed care principles/practices.
SUPERVISORY RESPONSIBILITIES: None
PHYSICAL REQUIREMENTS: Ability to sit, stand, bend and reach, operate standard office equipment such as phone, computer, facsimile, copier/printer, and other business machines. Occasional lifting up to 40 lbs.
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