Access Clinician Level II – Licensed

Job Description
POSITION SUMMARY: Answer phones and screen calls for eligibility for services and provide referrals. Complete Behavioral Health Assessment face to face with the consumer.

SALARY RANGE:

LPC/LMFT: $23.49 - $28.17/hr.
LCSW: $24.86/hr. - $29.81/hr.

ESSENTIAL JOB FUNCTIONS:

  • Answer phones from the community
  • Look up consumer information on multiple computer platforms
  • Schedule intake appointments in the Electronic Medical Record
  • Understand multiple insurance coverage for Behavior Health
  • Call social workers at hospitals after fax referrals have been received
  • Refer consumers to other mental health providers in the community
  • Coordinate scheduling appointments with team members
  • Phone screening and documenting the screening
  • Provide Behavior Health Assessment including a provisional diagnosis
  • Complete 30 day treatment plans
  • Some driving to hospitals with in Denver county
  • Other duties as assigned

EDUCATION:   Master's degree in psychology, social work or other related human services degree.

EXPERIENCE: One year experience working with severe and persistently mentally ill people. A mental health license LCSW, LPC, LMFT or be eligible for licensure within 3 months.

SKILLS AND COMPETENCIES:
    • Great customer service.
    • A calm and assuring voice on the phone.
    • Knowledge of methods of psychotherapy.
    • Knowledge of community resources.
    • Ability to assess crisis situations on the phone and intervene appropriately.
    • Effective written and verbal communication skills.
    • Familiar with DSM-5.
    • When needed, putting consumers on a 72 hour hold.
    • Knowledge and understanding of trauma-informed care principles/practices.

TYPICAL PHYSICAL DEMANDS: Ability to sit, stand, bend and reach, operate standard office equipment such as phone, computer, facsimile, copier/printer/scanner, and other business machines. Occasional lifting up to 40lbs.

SUPERVISORY RESPONSIBILITIES:     None

MACHINES AND EQUIPMENT TO BE USED: Computers, calculators, fax machines, copiers, telephone and a variety of other office/clerical equipment.


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