Stewardship Officer, Donor Relations
- New York, NY
At Memorial Sloan Kettering (MSK), we’re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we’re driving excellence and improving outcomes.
For the 28th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker’s Healthcare list as one of the 150 Great Places to Work in Healthcare in 2018, as well as one of Glassdoor’s Employees’ Choice Best Place to Work for 2018. We’re treating cancer, one patient at a time. Join us and make a difference every day.
The Stewardship Officer, Donor Relations is responsible for stewardship support and initiatives for assigned business unit(s) to promote renewal and increased giving of donors. Reporting to the Stewardship Manager, under the direction of the Director of Donor Relations, this position plays a key role in supporting MSK’s fundraising goals by assisting with the preparation of compelling and meaningful content for donors on the impact of their gifts at all giving levels.
The Stewardship Officer will work alongside fundraisers to impact the success of fundraising by strengthening relationships between all stakeholders by assisting with research updates and stewardship meetings, events and naming opportunities and other identified stewardship initiatives. The Stewardship Officer will maintain a consistent portfolio of donors who require stewardship or engagement in addition to supporting development-wide stewardship and event initiatives.
The position requires strong project management skills and stewardship experience.
- Collaborate with business unit leadership and development officers to identify a portfolio for stewardship support.
- Collaborate with fundraisers on the development and implementation of both long and short term stewardship strategies for donors, that strengthen relationships and ensures a sustainable donor experience.
- Create, support, organize and execute donor engagement events.
- Collaborate on the development of materials needed to support fundraising efforts, elevate giving levels and increase annual contributions.
- Work with medical colleagues within the institution to obtain research updates and scientific impact reports for donor funded research.
- Prepare and provide donors with fund usage reports, in collaboration with Dev. Finance, Research Fund Managers, and PIs.
- Organize and participate in meetings both internal and external, both planning and stewardship.
- Make recommendations on initiatives that will add to, and increase support for, the development department and donors.
- Work with Donor Relations Development Coordinator to develop and maintain a stewardship pipeline and timeline for annual reporting, events and impact reports for donors.
- Facilitate the coordination of the complex schedules of department leaders, staff and attendees including institutional leadership and board members.
- Maintain information on stewardship in CRM and create a system of reporting quarterly on the completion of stewardship initiatives.
- Use internal software.
- Make recommendations and improves on operational processes relevant to supporting the donor relations team and the development department.
- Assist with other duties that support the donor relations team as assigned.
- An outstanding communicator, capable of determining how best to reach different audiences and executing communication based on that understanding.
- Willing to act and eager to pursue new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Flexible in your approach and demeanor to align with the shifting demands of evolving and complex circumstances.
- Experienced and successful at creating partnerships and working collaboratively with others to meet shared objectives and goals.
- An experienced decision-maker, with proven success at making timely decisions that keep the organization moving forward.
- Bachelor’s degree preferred plus 1-3 years of experience. In lieu of bachelor’s degree, 5 years experience can be excepted.
- Experience as a proofreader, editor, or writer, preferably with prior experience writing and editing under executive level signatures.
- Resourcefulness and excellent problem solving and written and verbal communication skills.
- Experience in a high-volume non-profit philanthropic service environment.
- Experience with Microsoft Office and other computer applications.
- Prior donor relations & fundraising stewardship experience highly desirable.
- Relationship management experience working with donors and fundraisers is required.
MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.
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