Group Lead, Clinical Nurse Coordinator, Patient Financial Services, NYC

    • New York, NY

Company Overview

At Memorial Sloan Kettering (MSK), we’re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we’re driving excellence and improving outcomes.
For the 28th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker’s Healthcare list as one of the 150 Great Places to Work in Healthcare in 2018, as well as one of Glassdoor’s Employees’ Choice Best Place to Work for 2018. We’re treating cancer, one patient at a time. Join us and make a difference every day.

Job Description

Are you ready to grow your nursing career at Memorial Sloan Kettering Cancer Center (MSK), a Magnet®-designated facility? An incredible opportunity is available for a clinical nurse to join our Patient Financial Nursing team. Take a look at the culture at MSK.

Working at MSK


We are:

  • Providers of compassionate, evidence-based nursing care to Oncology patients and families living with cancer in a healing and innovative environment

You are:

  • Willing to take action and eager to adopt new opportunities with high energy and passion
  • A good decision-maker, with shown success at making timely decisions that maintain standards of nursing care within the organization
  • Actively seeking new ways to grow and be challenged
  • Comfortable with diverse groups of people and able to work efficiently with an interdisciplinary team
  • An effective communicator, capable of reaching different audiences and executing communications based on that understanding
  • Capable of building strong customer relationships and delivering customer-centric
  • Seeking to strengthen your nursing skills in Oncology Nursing

You will:

  • Work closely with newly hired members of the Patient Financial Nursing team by organizing and providing training regarding insurance authorization processes
  • Coordinate and provide ongoing education for existing PFS nursing staff
  • Analyze and implement strategies to supervise and communicate internal workflow and system changes, as well as changes occurring externally at insurance carriers
  • Audit documentation of the PFS Nursing team
  • Maintain a database of PFS RN specific training materials
  • Serve as a resource regarding procedural questions from staff
  • Troubleshoot challenging insurance authorization processes
  • Develop good working relationships with clinical teams and with other PFS teams
  • Address questions from clinical teams, patients, and PFS colleagues
  • Provide education to clinical colleagues about PFS insurance authorization processes
  • Audit RN documentation and apprise management of trends
  • Collect, analyze, and synthesize data pertinent to PFS nursing team efficiency and referrals
  • Provide RN assignment coverage as needed
  • Other administrative tasks as needed

You need:

  • Current NYS Registered Nurse License/Registration
  • BSN required
  • 4-7 years of clinical experience including Oncology and managed care experience
  • Managed care/UR/CM experience strongly preferred
  • Excellent interpersonal, decision-making and communication skills essential
  • Strong decision-making and negotiation skills
  • Knowledge of state and federal regulations that govern health insurance coverage
  • Knowledge of Microsoft: Outlook, Word, Excel, PowerPoint, and Internet Explorer
  • OCN (Oncology Certified Nurse) or CCM (Certified Case Manager) preferred

Hours: Monday-Friday 9 am-5 pm




MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.  


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