Customer Service Operator (Care)
- Bangalore, India
Meero’s core mission is to empower photographers to focus on what they love: photography! We take care of the rest by relying on tech and AI.
Started in 2016, Meero is on a mission to make life easier for photographers and customers alike by bringing the top-name brands directly to image creators all the while expediting all of the tedious work. From its state-of-the-art image editing technology to our teams positioned around the world, Meero is helping creators do what they do best: create.
Meero is always looking to add fresh new talents in an already amazing team. Have a look if you needed more reasons to become a Meeronaut: https://bit.ly/2UDSXiJ
Check this new position:
WHAT YOU'LL DO
- Support customers by providing helpful information, answering questions, and responding to complaints.
- Knowledge of how to talk and communicate effectively.
- Think fast and understand situations and come up with the best possible solution.
- Front line of support for photographers, clients and customers.
- Quick in responding to Live chats and Inbound Calls
- Work effectively with the team.
WHAT YOU'LL NEED
- 2 to 5 years of experience.
- Comfortable with rotational shifts if needed
- Telephone ease
- Prior experience in Customer Service - Voice or Semi voice
- Fluent English and excellent communication- Rigorous, hardworking, but fun
- Challenging & Goal oriented mindset
- Prior experience in customer relationship is a plus.
RECRUITMENT PROCESS
- Interview with the Team Leader of Business Communications and Support.
- Interview with the Head of Delivery - India
- HR interview with the Talent team- Speero interview to make sure you're aligned with Meero's spirit & values
- Welcome on board!
WORK @ MEERO
Dream big and do bigger - Dreaming big is step one, but we don’t stop there. By realizing our ideas at
a global scale, we can transform the industry with new tools, processes, and opportunities.
Make work play - Work should never be boring. Bold ideas and big laughs make everyday exciting, so we never get complacent. We are a family that loves each other, pushes each other, and laughs with each other.
Champion creators - Creatives are the architects of our visual world. We work tirelessly to support their skills and business, so they can feel inspired to create.
Rise faster than you fail - We celebrate resilience in the face of failure. We truly support one other, so we’re free to fall, but quick to get up and try again.
Give a shit - Success doesn’t happen by accident. We work with focus, determination, and pride towards our goals. We care deeply about each other, our clients, creatives, and our impact on the world.
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