Clinic Director – Physical Therapist
About MedStar National Rehabilitation Network (MNRN)
At MNRN, we are known for our patient focus and providing exceptional access to the best care. Our reputation makes our employees proud. But that's not enough. Working here, you have the opportunity to continuously improve yourself through the meaningful work, the impact you make, the supportive interactions with fiercely loyal colleagues, and the many ways to learn, through mentorship, a diverse patient population, and exposure to a variety of areas of care.
And finally, our employees can see first-hand how they make their patients' lives better, oftentimes developing deep rooted relationships. We strive to provide the best care to our patients and are dedicated to the betterment of each other and a better you.
Best Care. Better You.
General Summary of Position
The Clinic Director is an individual who functions and is designated as the site administrator. As the Clinic Director, he/she is responsible for initial evaluation, reevaluation, treatment planning, treatment implementation, reporting and documentation of all referred patients within departmental and professional standards. In a coordination position, he/she is instrumental in affecting day-to-day operations at the Outpatient Center; coordinates effective short term scheduling and team member coverage. The Clinic Director is responsible to work with the Vice President to promote proper and efficient utilization of quality services; participates in program development, expansion and improvement; helps develop and maintain systems to increase referrals and to communicate with physicians, insurers and external case managers. He/she provides leadership and supervision of center team members.
EDUCATION: Bachelor's or Master's Degree in Physical Therapy. Graduate of an accredited school of Physical therapy.
EXPERIENCE: Three (3) to five (5) years clinical experience in an outpatient therapy setting preferred. Two (2) years significant supervisory experience preferred. Program and staff development experience preferred.
LICENSE/CERT/REG: Maryland, District of Columbia (DC), and/or Virginia licensure required as deemed necessary for your specific location(s). American Heart Association's BLS for Healthcare Providers CPR certification required.
SKILLS: Professional competency as a general practitioner in occupational or physical therapy; Demonstrates independent use of varied evaluation and treatment approaches; Demonstrates leadership skills including coaching, planning, directing, evaluating and motivating Team Members; Utilizes data and performance improvement to solve problems and improve processes; Maintains control over areas of responsibility and accountability; Selects, trains, and develops Team Members; Completes Performance Appraisals effectively and in a timely manner; Demonstrates competence in the enhancement of an environment that enhances excellent customer service.
Primary Duties and Responsibilities
- Develops and contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards and safety standards. Ensures compliance with hospital/facility policies and procedures and governmental/accreditation regulations.
- Provides evaluation services including review of pertinent history information, performance of specific assessments, and determination of recommendations and documentation of results. Explains evaluation findings and treatment plan to patient and family and incorporates patient and family in the goals setting.
- Demonstrates proficiency in implementation of treatment protocols based upon evaluation findings, the patient's presentation and the evolving health care environment. Consults with other healthcare professionals as indicated. Recognizes and documents changes in patient's condition requiring modification of the plan of care and/or the need for medical/rehabilitation consultation.
- Completes appropriate discharge planning and follow-up care. Accurately and timely documents and charges for patient care activities in light of our evolving health care environment, painting a clear picture of the patient's course of care including focused initial evaluation/plan of care that establishes baseline and goals, legible daily encounter notes, interim progress summaries, and discharge evaluation.
- Contributes to the development and achievement of established department goals and objective. Complies with governmental and accreditation regulations.
- Takes initiative in pursuing and directing continuing education for professional growth and competency for self and organization. Serves as a clinical instructor to assign students.
- Promotes excellent customer experience and great access to care through flexibility and adaptability. Participates in team removal of barriers to access, understands CSI measurement data of the sites and actively engages in the Access NRH initiatives.
- Independently manages the daily operations with a consistent focus to great access to care. This includes but is not limited to assuring appropriate staffing, controlling expenses, managing patient schedules, and assuring efficient processes are in place to support the team members and customers. Meets or exceeds productivity, charging and financial targets for the clinic(s).
- Coordinates selection, coaching, orientation, mentoring and goal setting to promote improved team members performance and quality care enhancement. Develops standards of performance, evaluates performance and conducts performance management including managing poor performers effectively as well as recognizes top performances. Conducts performance appraisals timely.
- Assists in the business design and development. Develops and implements clinical programs that are cost effective and value added. Works closely with Business Development to market the programs and services to targeted referrers.
- Participates in peer review activities in the Outpatient Network and provides regular feedback to team members. Completes and/or contributes to the development of corrective action plans.
- Actively assists in leading the sites to excel in the Access NRH initiative, including the ongoing and collaborative removal of barriers to promote high Customer Service Initiative measurement results. Involves Access NRH Ambassadors and all team members in this focused commitment.
- Participates in multidisciplinary quality and service improvement teams as appropriate. Participates in meetings, serves on committees and represents the department and hospital/facility in community outreach efforts as appropriate.
- Performs other duties as assigned
About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation and research. Our 30,000 associates and 5,400 affiliated physicians work in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest visiting nurse association in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar is dedicated not only to teaching the next generation of doctors, but also to the continuing education and professional development of our whole team. MedStar Health offers diverse opportunities for career advancement and personal fulfillment.
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