Senior Information Systems Engineer

The Information Systems Engineer is responsible for the implementation, configuration, administration and support of the collaboration tools used by Medidata.

The incumbent will partner with functional departmental subject matter experts including the collaboration manager to configure/develop and support collaboration tools used within Medidata.


Responsibility Overview:

Core IT Responsibilities
● Manage ongoing Jive systems administration and related integrations to other systems
● Implement changes to Jive in conformance with change control policy
● Managing assigned projects within budget and timelines set
● Complies with Corporate processes and departmental standards
● Manage user acceptance tasks, including testing documents
● Manage work orders that describe particular issues, software bugs or problems
● Obtain data from internal systems and develop reports in Tableau for reporting
● Jive Tile API & Development

Systems Ownership
● Own data integrity and security of assigned systems
● Own the data flow between assigned systems and external systems
● Ensure that assigned systems are meeting minimum service levels
● Incident Management and escalation of issues and outages

Liaison with business partners
● Partners with assigned business owners to design, implement and manage collaboration solutions; all to work in compliance with Medidata’s Standard Operating Procedures
● Implementation of corporate technologies in alignment with business goals
● Helps establish and monitor milestones, communicate essential information, coordinate associated activities, contribute information to team meetings and reports.
● Integrate solutions across functional lines, translate business needs into information technology (IT) solutions including computer platform, database, systems integration and security

Qualifications:

● Minimum 5+ years of experience with SaaS business applications
● 2+ years experience configuring/developing custom tiles and integrations with Jive
● Experience identifying customer requirements and development of systems that support productivity improvements and enforce corporate policies and procedures
● Collaborative, team spirit
● Total commitment to quality and attention to detail
● Experience with SQL, Microsoft Access
● Four-year college degree; major in computer science, or comparable work experience

Preferred
● 5+ years experience configuring/developing custom tiles and integrations with Jive
● Experience working in a regulated environment

*LI-RL


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