Senior Cloud Engineer

The Sr.Cloud Engineer is responsible for hands-on implementation of infrastructure components and deployment tools for Medidata’s products. A Sr. Cloud Engineer is expected to provide deep technical expertise and will be a key player in driving change in how product is developed to be successfully provisioned, hosted and automated. The Sr. cloud engineer participates in the planning and development of software products by participating in daily scrum meetings, and planning sessions which is part of the Agile methodology definition of “Done”. The Sr. Cloud engineer will have hands-on skills in hybrid clouds, being both exposed to development and infrastructure operations. This position will enjoy mentoring others in changing skillsets and thought processes. They will work closely with senior leadership and be responsible for high visibility projects involving members across several teams.

Responsibility Overview:

• Leading technical efforts to deploy approved applications to the cloud
• Identify and assist in improving Deployment tools with automation and process enhancements
• Providing feedback and insight on designing and scaling of Saas and cloud-based environments and tools
• Ensure a consistent, quality operating level across the hosting environment
• Troubleshoot and maintain critical production and testing environments. Diagnose and address performance and tuning issues whenever and wherever they occur. Identify reoccurring issues and collaborate with infrastructure and devtools team on resolution plan.
• Work with development team to understand software and business requirements, prioritize issues and set clear expectations on deliverables and resolution
• Create and maintain documentation such as Standard Operating Procedures, cloud elevations, high level platform scalability work flow diagrams, process and procedural documents for implementation and support teams to support configuration management for all environments.
• Provide hosting guidance on new components according to specifications from the Product Management team
• Create knowledge base articles that can be used by the organization in response to routine or complex incidents
• Provide diagnostic support and bug-fixing for existing product releases
• Provide assistance to SQA for developing functional and failure analysis test cases to support new product design as well as Proof-of-Concept activities
• Liaise with Software Quality Assurance personnel who are developing test cases for new system functionality
• Able to participate in multiple cross platform projects and cross functional teams to ensure the projects are successful


• 3+ years of Infrastructure design, development, support & implementation experience
• Fluent in AWS cloud services (S3, EC2, EBS, ELB, RDS, DynamoDB, Redshift, VPC, SQS, SWF, EMR, Data Pipelines, Auto Scaling, CloudWatch and IAM)
• Proven experience working with Unix/Linux systems and scripting languages like Bash
• 1+ year in infrastructure automation using Chef/Ansible
• Excellent system design and problem solving skills
• Knowledge of standard internet protocols including: TCP/IP, DNS, HTTP, SSH, NFS, LDAP
• Solid interpersonal and communication skills, both written and verbal
• Ability to provide strategic vision for selection, implementation and support of technology solutions
• Able to thrive in a fast paced, high energy and fun work environment that is agile
• Ability to communicate technical concepts to technical and non-technical audiences
• Ability to understand development requirements and translate to technical solutions
• Strong analytical and problem-solving abilities

A Plus
• Real-world experience administering MySQL and/or any NoSQL technology
• Experience with networking and web services (DNS, TCP/IP, Load Balancing, RESTful services…)
• Hands-on experience with any PaaS technology
• Software development experience using any dynamic language
• Experience with high traffic large-scale applications and associated technologies
• Understanding virtualization technologies

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