Head of Product Design/UX

Medidata's unified platform, pioneering analytics, and unrivaled expertise power the development of new therapies for over 1,000 pharmaceutical companies, biotech, medical device firms, academic medical centers and contract research organizations around the world. The Medidata Clinical Cloud® connects patients, physicians and life sciences professionals. Companies on the Medidata platform are individually and collaboratively reinventing the way research is done to create smarter, more precise treatments. For more information: www.mdsol.com.

Your Mission:

We are seeking a creative, passionate and seasoned leader to create the vision, execution and oversight of our Product Design & User Experience. The Head of Product Design/UX will promote a design-first mindset across the organization and foster design as a strategic capability and competitive advantage, demonstrating how research and design transforms products.

The Head of Product Design/UX will be responsible for the research, design and delivery of Medidata’s user experience and Design System across the Medidata platform. The role requires proven experience leading UX in Enterprise SaaS and demonstration that s/he can lead, inspire, grow and empower highly-talented and highly committed individuals, yet can be hands-on if/when necessary to get things done.

Your Commitments:

As the leader of the Product Design/UX, you will:

  • Organize , manage and scale the global product design team located in NYC, San Francisco and London.
  • Establish and promote User Research and a Design-First mindset to create breakthrough products
  • Evolve and evangelize the Medidata Design System, collaborating across the organization to unify the Medidata brand
  • Ensure UX is a standard component of the development lifecycle, with a relentless focus on world-class UX/UI
  • Work with product, architecture and engineering teams to establish strategy and programs to incorporate Medidata’s Design System in all products across the portfolio
  • Establish a research function and collaborate with marketing sales and professional services on customer, user and market research
  • Create and rollout process and tools to enhance UX/UI quality and productivity
  • Support sales and other customer-facing teams in high-value meetings with prospects and customers, to promote and present our customer engagement approach and product design methodology
  • Cultivate a deep understanding of the Clinical Trials space, including engagement with all segments of the customer base
  • Attract, Inspire, motivate and develop top talent
Your Competencies:
  • Proven leadership of design teams working across a tech organization for an enterprise SaaS platform
  • Proven experience with design operations to scale UX in a high paced environment; including org design, recruiting top talent, project management, implementing tools and process
  • Experience with delivery of an enterprise product line using Agile-Scrum development methodologies
  • Extensive experience conducting and curating research including design thinking workshops, focus groups, user shadowing, usability testing
  • Successful track record in collaborating across organizational functions and driving cross-functional initiatives
  • Strong operational mindset, decisive, “get it done” mentality
  • Excellent product design evangelism and communication skills
  • Ability to work in a fast-paced, high growth environment 
  • Strong interpersonal, collaboration and problem-solving skills
  • High integrity person who can build productive, long-lasting relationships at all levels
  • Strong commitment to customer advocacy and success
  • Strong business acumen
Your Education & Experience:
  • BS/BA degree required, MBA expected
  • 10 years’ program and people management experience
Medidata is making a real difference in the lives of patients everywhere by accelerating critical drug and medical device development, enabling life-saving drugs and medical devices to get to market faster.  Our products sit at the convergence of the Technology and Life Sciences industries, one of most exciting areas for global innovation. Nine of the top 10 best-selling drugs in 2017 were developed on the Medidata platform.

Medidata’s solutions have powered over 15,000 clinical trials giving us the largest collection of clinical trial data in the world. With this asset, we pioneer innovative, advanced applications and intelligent data analytics, bringing an unmatched level of quality and efficiency to clinical trials enabling treatments to reach waiting patients sooner.

EEO Statement

Medidata Solutions, Inc. is an Equal Opportunity Employer. Medidata Solutions provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by the law. Medidata Solutions complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.


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