Cloud Engineer - Linux

Medidata's unified platform, pioneering analytics, and unrivaled expertise power the development of new therapies for over 1,000 pharmaceutical companies, biotech, medical device firms, academic medical centers and contract research organizations around the world.

The Medidata Clinical Cloud® connects patients, physicians and life sciences professionals. Companies on the Medidata platform are individually and collaboratively reinventing the way research is done to create smarter, more precise treatments. For more information:

We know that diverse teams win and are fully committed to selecting leaders and employees that represent the markets in which we operate. We are still led by our Co-founders, Tarek Sherif and Glen de Vries, and have global operations in US, Europe and Asia with over 2000 employees.

Your Mission:

The Cloud Engineer is a junior to mid-level role responsible for implementation, operation, deployment, maintenance and troubleshooting of our cloud based applications. You will deploy, monitor, and troubleshoot infrastructure components and applications in Medidata’s production, cloud based hosting environment.

The Cloud Engineer is also responsible for maintenance and troubleshooting of live production systems in the event of outage, performance, or functionality issues and you will have hands-on skills in public clouds (ideally Amazon Web Services (AWS)). This position promotes sharing information with others in changing skillsets and thought processes.

  • Troubleshoot (keep lights on) and bring problems up to other teams if problems come up consistently.
  • Provide feedback when necessary as day to day operators to deliver scalability to Medidata products.
  • Provide feedback and insight on designing and scaling of SaaS and cloud-based environments and tools
  • Ensure a consistent, quality operating level across the hosting environmentCreate and maintain documentation such as Standard Operating Procedures (SOPs) for cloud operations team  
  • Create knowledge base articles that can be used by the organization in response to routine or complex incidents
  • Provide diagnostic support for existing product releases
  • Able to participate in multiple cross platform projects and cross functional teams to ensure the projects are successful
  • Participate in 24x7 on-call rotation

Your Competencies:

To be successful in this role we would love you to have a number of the following attributes:

  • Experience of operations, systems administration, design, and implementation experience
  • Proven experience working with Unix/Linux systems
  • Experience providing production operations support on client facing systems and products in a hosting/vendor environment
  • Knowledge of standard internet protocols including: TCP/IP, DNS, HTTP, SSH, NFS, LDAP
  • Knowledge of Microsoft server systems, IIS, Active Directory
  • Solid interpersonal and communication skills, both written and verbal
  • Able to thrive in an agile, fast paced, high energy and fun work environment
  • Ability to communicate technical concepts to technical and non-technical audiences
  • Ability to understand operational requirements and translate to technical solutions
  • Strong analytical and problem-solving abilities
  • Understanding virtualization technologies
  • Real-world experience administering MySQL
  • Hands-on experience with any PaaS technology
  • Experience with high traffic large-scale applications and associated technologies
  • Knowledge of Microsoft SQL and/or Oracle databases
  • Experience with cloud based or other monitoring solutions (New Relic, Sumologic, Solarwinds)
  • Experience with cloud based backup solutions (AWS based or third party)
  • Experience with various web based application and web servers (Tomcat, Web Logic, Nginx, Phusion Passenger)
  • A Bachelor's degree in computer science related topic would be helpful, though the work experience will trump the degree

More on Medidata
Medidata is making a real difference in the lives of patients everywhere by accelerating critical drug and medical device development, enabling life-saving drugs and medical devices to get to market faster. Our products sit at the convergence of the Technology and Life Sciences industries, one of most exciting areas for global innovation. Nine of the top 10 best-selling drugs in 2017 were developed on the Medidata platform.

Medidata’s solutions have powered over 14,000 clinical trials giving us the largest collection of clinical trial data in the world. With this asset, we pioneer innovative, advanced applications and intelligent data analytics, bringing an unmatched level of quality and efficiency to clinical trials enabling treatments to reach waiting patients sooner.

MDSOL Europe Ltd is an equal opportunity employer.  We welcome all applications irrespective of race, gender, gender reassignment, age, religion or belief, relationship status, pregnancy/maternity, sexual orientation or disability.


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